Specialist- Windows Patch Management for QAtar

1 week ago

Doha, Qatar Cartafella Analytics Full time

We are looking for Specialist
- Windows Patch Management for Qatar location.

Key Responsibilities

1. End-to-End Windows & Endpoint Patching Lifecycle Management
- **End-to-End Patching Lifecycle Management**:

- Plan, test, schedule, and deploy patches for a large estate of **500+ Windows Servers (2016/2019/2022)**, **1,200+ Workstations**, and **60+ Virtual Desktops (VDI)**.
- Conduct pre
- and post-patch testing to validate patch compatibility and ensure system stability.
- Develop and maintain detailed patching schedules and runbooks for all environments (Dev, Staging, Prod).
- **Tooling & Automation**:

- Administer and optimize enterprise patch management tools (e.g., WSUS, SCCM/MECM, Azure Update Manager, Ivanti, ManageEngine).
- Automate patch deployment workflows and reporting to improve efficiency and accuracy.
- Manage patch groups, deployment rings, and maintenance windows within the tooling platform.
- **Compliance & Reporting**:

- Generate and analyze patch compliance reports to identify gaps and ensure adherence to security baselines (e.g., CIS Benchmarks).
- Maintain near 100% patch compliance for critical and security-related updates within defined SLAs.
- Provide detailed reports for management and audit purposes.
- **Risk Management & Collaboration**:

- Assess patch criticality and potential business impact to prioritize deployment.
- Collaborate closely with Security, Application, and Infrastructure teams to coordinate patch cycles and mitigate risks.
- Participate in the Change Advisory Board (CAB) to present patching plans and obtain approvals.
- **Incident Resolution**:

- Act as the primary point of contact for troubleshooting failed deployments or patch-related system issues.
- Perform root cause analysis for patch-related incidents and implement corrective actions.
- **Qualifications & Skills**:

- **Essential**:

- 5+ years of hands-on experience in enterprise-scale Windows patch management.
- Expert-level knowledge of Windows Server (2016-2022) and Windows 10/11 client operating systems.
- Proven experience with SCCM/MECM and WSUS for patch distribution and reporting.
- Strong understanding of ITIL processes, particularly Change and Release Management.
- Excellent scripting skills (PowerShell) for automation.
- **Desirable**:

- Experience with VDI patching (VMware Horizon, Citrix).
- Familiarity with Azure Arc and cloud-based update management.
- Relevant certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified: Azure Administrator Associate).

Pay: QAR15,000.00 - QAR18,000.00 per month

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