Salesforce Administrator
2 days ago
ESSENTIAL FUNCTIONS
- Administer Salesforce and oversee processes related to user access, system settings, roles and security, customization of objects/fields/layouts, data storage and licensing requirements, etc.
- Consult with business managers and leaders to understand needs and review feasibility of Salesforce change requests
- Analyze and document complex business and system workflows, provide recommendations to business units, and create solutions within Salesforce to meet business needs and improve and processes
- Conduct systems analysis to understand business impact of proposed changes, build test script documents, administer system testing, and deploy changes.
- Collaborate with management to leverage Salesforce functionality and identify new opportunities to support additional processes
- Maintain knowledge of Salesforce system administration guidelines and best practices and provide recommendations for improvement
- Perform other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong oral, written, and interpersonal communication skills
- Creative and analytical thinker with strong problem-solving skills
- Ability to develop effective and constructive solutions to challenges and obstacles
- Ability to interface with other departments to resolve issues as applicable
- Ability to maintain a customer focus and efficiently and consistently produce accurate work in both individual and team settings
Required:
- Certificate as Salesforce Administrator
**Job Types**: Full-time, Permanent
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