Customer Support Specialist

2 weeks ago

Doha, Qatar BOEING Full time

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

**Position Responsibilities**:

- Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.
- Responsible for customer account health and providing world class customer support.
- Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.
- Develops, prepares and delivers presentations to customers and internal organizations.
- Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.
- Uses multiple Boeing systems in a fast-paced environment.
- Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.
- Responds to customer inquiries and facilitates delivery problem resolution.
- Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
- Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.
- Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.
- Monitors and shares key performance metrics with customers and internal partners
- Interfaces with customers and internal Boeing resources.

**Basic Qualifications (Required Skills/Experience)**:

- Experience in the Aerospace industry
- Understands supply chain process
- Experience developing presentations for and presenting to executive leadership
- Strong communication and problem-solving skills
- Ability to work and collaborate cross functionally across multiple organizations
- Eager to learn and grow
- Ability for mínimal travel domestically and internationally

**Preferred Qualifications (Desired Skills/Experience)**:

- SAP knowledge
- Engineering / Technical experience
- Account management, customer support experience

**Relocation**:
Applications for this position will be accepted until **May. 30, 2025**
**Export Control Requirements**:This is not an Export Control position.
**Relocation**

Relocation assistance is not a negotiable benefit for this position.

**Visa Sponsorship**

Employer willing to sponsor applicants for employment visa status.

**Shift**

Not a Shift Worker (Qatar)

**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

  • Customer Support Specialist

    7 days ago

    Doha, Qatar ABB Full time

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...

  • Operations, Customer Support Executive

    2 weeks ago

    Doha, Qatar Welcome World Consultants Full time

    We’re looking for a customer-focused Operations Support Specialist to assist clients with immigration processes. You’ll handle inquiries, manage documentation, and ensure smooth communication between clients and our internal teams. **Key Responsibilities**: - Verify documents and assist with case preparation - Coordinate with consultants and managers -...

  • Customer Support

    1 week ago

    Doha, Qatar People Dynamics Full time

    Position: Customer Support (Arabic speaking mandatory) Employment type : Outsourced for 1 year (extension depending upon the project scope). Industry : BFSI OR medical industry a MUST Requirements : Diploma /Graduate with excellent communication. Job description: - Attending customer telephone calls which lands on the designated numbers - Coordinating...

  • Customer Service Specialist

    2 weeks ago

    Doha, Qatar Venus Karma Full time

    Arabic Proficiency: Native / Bilingual English Proficiency: Professional / Bilingual We’re looking for a proactive and detail-driven **Customer Service Specialist** to manage the full cycle of both bulk and individual orders. You’ll be the main point of contact for clients—building relationships, managing communications, and ensuring smooth execution...

  • IT Support

    1 week ago

    Doha, Qatar Al Khebra Driving Academy Full time

    Job Description: **IT Support Specialist Responsibilities**: - Consulting with IT managers and other departments as required. - Providing IT assistance to staff and customers. - Training end-users on hardware functionality and software programs. - Resolving logged errors in a timely manner. - Monitoring hardware, software, and system performance metrics. -...

  • IT Support Specialist

    1 week ago

    Doha, Qatar Click Solutions Trading Full time

    **Responsibilities**: - Installation, configuration of software and hardware ( L1 & L2) - Manage Network service and technology tools - Set up accounts and work station( active directory and PMS) - Monitoring performance and maintain systems according to the requirement **Requirements**: - Relevant certifications (e.g., Microsoft Certified IT...

  • Operation & Customer Support Executive

    2 weeks ago

    Doha, Qatar Tradeline Transport and Cont Full time

    We are seeking a motivated and reliable Operations & Customer Support Executive to join our growing team at Tradeline Group. In this role, you will be responsible for supporting daily operations, ensuring smooth logistics and shipments, and delivering excellent customer service. If you're detail-oriented, have strong communication skills, and enjoy working...

  • Project Support, Warehouse

    7 days ago

    Doha, Qatar Hitachi Energy Technologies L L C Full time

    **Description** General information: You as an Project support, warehouse, logistic specialist will be part of Power Grids business based in Doha, Qatar. Supporting the execution of service project and ensure that all related activities are performed in accordance with Hitachi Energy policy, contractual agreements, quality standards, health, safety &...

  • Customer Support Manager

    7 days ago

    Doha, Qatar Dieture Full time

    **About Dieture**: Dieture is a Qatari startup leading the country's healthy food subscription industry, playing a crucial role in the country's wellness movement. We seamlessly integrate technology with every aspect of wellness. Our innovative platform goes beyond meal prep, offering a comprehensive approach to a healthier lifestyle. As a trusted name in...

  • Technical Support Specialist

    1 week ago

    Doha, Qatar SkipCash Full time

    **Job Summary** The Technical Support Specialist will be responsible for supporting merchants with technical inquiries, ensuring the smooth setup of the services, and facilitating the settlement of transactions, and other IT-related tasks that may come up. This role requires an excellent understanding of Excel functionalities, exceptional organizational...