Client Systems/hardware Support

Clearance Level Secret Category Help Desk Location Doha, Qatar Onsite Workplace

**Requisition Type**:Regular****:
**Your Impact**:
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Transform technology into opportunity as a Client Systems/Hardware Support
with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Client Systems/Hardware Support you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Systems/Hardware Support joining our team to ensure that the warfighter is able to complete the mission and ensure success through our dedication to the task, being determined to do the job right and dependable whenever called upon. Serving at either the CONUS location at Shaw AFB, located in Sumter, SC as well as OCONUS at Al Udied Air Base, Qatar.*

HOW A CLIENT SYSTEMS/HARDWARE SUPPORT WILL MAKE AN IMPACT

The contractor shall perform asset management, warehouse and logistics support activities in support of Enterprise and AOC networks and systems. The contractor shall:
Reference Appendix A for location specific coverage/manning requirements;
Provide Equipment Control Officer (ECO) support IAW AFMAN 17-1203, Information Technology Asset Management;
Establish, manage and maintain equipment accountability (inventory/positive control) to include the tracking of assets from initial acquisition, during removal/replacement/repair, and through final disposition;
Ensure accounts are inventoried to validate the possession, location and quantity of accountable assets annually, and conduct out of cycle inventories as required;
Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;
Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property;
Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities;
Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for equipment and software;
Analyze and recommend updates, enhancements or replacements to extend the life or improve reliability of equipment;
When property is identified as excess and unserviceable, report the property to the appointed government representative for disposition instructions;
Prepare assets for and assist with asset final destruction and disposal;
Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe;
Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.);
Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; report discrepancies to government technical representative;
Support equipment, material and supply receiving activities to include inspecting shipments to verify the type, quantity and condition of items received match invoice or shipping documents;
Support packaging, palletizing, shipping, transporting and transferring of equipment, material and supplies, to include preparing and processing required shipping, property transfer and customs documentation;
Maintain a record and inventory of stored non-accountable bench stock equipment, material and supplies;
Perform periodic inventory of bench stock items, assist with replenishment and reordering actions for low bench stock items, and restock assets, as required;
Assist with production work centers with technical support and O&M activities identified in PWS paragraph 3.3 (and subparagraphs), as required; and

Develop and submit inventory and ad-hoc reports, as required by the government.

Add, move and change client hardware and software to meet end user data, voice and video needs;
Provide system support to clients operating on the network/domain;
Configure client level software, modify software configuration, and perform basic configuration management functions;
Notify the unit Equipment Custodian of any hardware relocation and equipment p