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Senior Sales Associate
3 weeks ago
P
OSITION OBJECTIVE
- he position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- erform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager K
ey Responsibilities C
ustomer Service:
- reet the customers and assist them in selecting the right product.
- onvert the window shoppers to ultimate buyers.
- romote the Club Apparel Loyalty Program of the company for repeat sales
- erve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank)
- Must be updated about the various brands of the group for suggestive selling to the customers - Grooming / Attitude / Knowledge
- ust be presentable and well-groomed at all the times
- lexible to work for extended hours during the Sale period
- ust possess up to date product knowledge and ensure mínimal stock loss.
- lexible to work for extended hours during the Sale period. M
erchandise:
- nsure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
- nsure all VM guidelines are followed and all Stock Norms on clearance are maintained.
- ecord the inventory inward / outward and maintain the report of the same Process
- andle the POS (Point of Sale) / Billing Counter efficiently
- ally money in the cash till during the beginning / end of the shifts
- ssue receipts / refunds / change to the customers correctly
- rocess the payments by cash / credit cards / vouchers / automatic debits
- nsure awareness and vigilance at all times of security in the store without any negligence
- ust be flexible to work for varied shifts and overtime as per the business requirement
- dhere to SOP & Loss Prevention Policies
