Current jobs related to Im&t Service Delivery Manager - Qatar - BAE Systems
-
Airport Manager
2 weeks ago
Qatar Leading Edge Full timeAbout the job Airport Manager Job Title: Airport Manager Job Summary: Key Responsibilities: 1. Oversee the daily operations of the airport, including flight scheduling, aircraft handling, and passenger processing. 2. Ensure compliance with all safety and security regulations, including **ICAO** and **IATA** standards. 3. Develop and implement strategies...
-
Principal Consultant
1 day ago
Qatar Wood PLC Full timeWood is currently recruiting for a Principal Consultant (Vibration/Integrity Management) for a permanent contract to be based in Qatar Principal Consultant role within the Wood Asset Life Optimisation (ALO) group supporting the IM (Integrity Management) and VDN (Vibration, Dynamics, and Noise) Specialist Engineering teams. This is a senior technical role...
-
Sales Executive
3 days ago
Qatar iMile Delivery Full timeSales Manager will direct and oversee our organization's sales policies, objectives and initiatives, set short - and long-term sales strategies and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve customer satisfaction and sales potential. He will successfully tap needs & desires of potential clients &...
-
Delivery Leader
3 days ago
Qatar Malomatia Full time**Position Overview**: **Roles & Responsibilities**: **Delivery Excellence** - Ensure that all methodologies, processes and tools required for the successful delivery of services are developed and/or sourced as per best practices. - Oversee DU’s activities and operations to ensure timely delivery and productivity of resources involved **Sales and...
-
Practice Leader
3 days ago
Qatar Malomatia Full time**Position Overview**: The role is responsible for providing leadership and clear strategic direction for the Managed Security Services Practice Unit. This will include envisioning, developing, and institutionalizing cutting-edge MSS strategies to create a robust opportunity pipeline, developing selling, influencing, presenting, and proposing managed...
-
Medical Services Operations Manager
3 days ago
Qatar Orion Full timeJob description We have a current opportunity for a **Medical Services Operations Manager.** on a permanent basis. The position will be based in Doha. For further information about this position please apply. **Minimum Required Qualifications, Certificates & Skills** 10 years of proven experience as a physician with valid MoPH licensing of which 3 years...
-
Product & Service Communications Manager
3 days ago
Qatar Vistas Full timeThe **Product & Service Communications Manager** is responsible for crafting and leading communication strategies that support the design, launch, and evolution of new products and services. This role ensures that messaging is aligned across departments, well-documented, and clearly communicated to both internal and external audiences. It’s a collaborative...
-
Service Engineer
1 day ago
Qatar Kinetic Full time**Kinetic** is working with a leading **Medical Device** company who are hiring a **Service Engineer** to be based in **Qatar**.** *** **The main responsibilities will include but not limited to**: - Responsible for troubleshooting, installation, maintenance, and repair of designated equipment. - Completing Preventative Maintenance and field...
-
Assistant Store Manager babyshop qatar
2 weeks ago
Qatar Landmark Group Full timeE - nsure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in presence of Shop Manager E - nsure customer service/sales takes priority over tasks E - xhibit and promote high standards of internal customer care O - ptimise sales in line with company budgets ensuring right product at right time E - nsure...
-
Business Development
2 weeks ago
Qatar Mannai Corporation Full time**Role**: Business Development & Marketing Manager **Business Unit**: Energy & Industrial Markets Group **Mannai Corporation’s Energy and Industrial Markets division specializes in providing advanced technology solutions in the fields of Oil & Gas, Power & Water, and Industrial Applications. We partner with world-renowned brands to deliver turnkey...
Im&t Service Delivery Manager
2 weeks ago
**The Service Delivery Manager is responsible for providing**
**inspirational leadership to the provision of robust IT services across the**
**whole of Qatar.**
The post holder is accountable on behalf of IM&T and EIT UK
for the installation, commissioning, and ongoing support of all aspects of the
in-country IT solution in support of the Qatar Operations.
Additionally, the post holder is responsible for all day-to-day
administration and support activities of the IT solution in place for the Qatar
Technical Institute (QTI), Qatar Branch Office (QBO), Aircraft Maintenance
Operations Bases (MoB) and BAE Systems Strategic Aerospace Services Head Office
(BSL-HO).
This
role will manage all In-Country project activities. As such, the role will be split between QTI
and Dukhan for co-ordination and execution of the Non-Recurring and Recurring
IT aspects of the Project and Services including liaison with the UK based
teams to ensure establishment and ongoing operation of all solutions.
**Core Activity**
The **Service Delivery Manager** is
accountable for effective stakeholder management, including:
- Regular formal reporting of the emerging IT proposals and
deliverables to the Customer and EIT.
- Effective communications to all project stakeholders to ensure
shared understanding of the status of and issues around the IT solution/s.
- Effective communications with the end customer to ensure they are
briefed and bought in to the solution and its deployment plan.
The **Service Delivery Manager** is
accountable for the following Project Management aspects:
- Effective reporting of the status of development / deployment and
continuing service throughout mobilization, deployment, and support phases.
- Ensure that deliverables are timely and accepted to BAE Systems
satisfaction.
The **Service Delivery Manager** is
accountable for solution implementation and Support in terms of:
- Management of the installation, commissioning, and ongoing
performance of all IT systems.
- Provision of expert technical support to the Project Management
and Procurement team during IT related 3rd party negotiations.
- Execution of all routine housekeeping tasks as required.
- Interfacing with the customer and reporting on the status of the
solution/s as required.
- Assist in the management of all facilities upon which the solution/s
is based.
- Assist in the management of all support for the business
- Working
closely with the Procurement team, assist in the management of all aspects of
ordering and receipt of new and replacement equipment.
The **Service Delivery Manager** is
accountable for supplier management in terms of:
- Development and maintenance of excellent relationships with all
suppliers, both UK and on shore.
- Management of the ongoing performance of Qatari based IS / IT
suppliers in provision of agreed support services.
What we are Looking For:
- Strong Project Reporting skill and relevant experience in the
co-ordination and facilitation of IT solution development and delivery
- A solid understanding of a broad range of IT Disciplines, such as
ITIL.
- Significant experience of IT infrastructure and any impact the
military environment we operate in would have.
- A strong understanding of Air Sector processes, including the ELC
and LCM Review processes.
- Good awareness of functional activities especially Project
Management, Supply Chain, Engineering and Commercial across a Line of Business.
- Communications skills will be needed to translate IT concepts and
options in plain business language to better inform decision making.
- Appreciation of Project Management basics, managing to time cost
and quality.
- Excellent communication skills.
- Ability to self-motivate to deliver results often in challenging
timescales.
- Regular interface with Business and Functional Teams across BAE
Systems.
- Should ideally have had experience with working with other
cultures and a multi-national Customer and supplier base.
- Must be able
to manage a team and suppliers.
- Troubleshoot
and analyse issues with IT equipment to ensure availability to our customers.
**Requirements**:
- At least 5 years of technical knowledge of cloud and/or on prem
infrastructure.
- ITIL Foundation qualification.
- ITIL Practitioner would be an advantage.
- Any Azure and/or M365 qualifications would be highly desirable.
- Understanding and experience of Middle Eastern culture.
- Knowledge of BAE Systems support tools such as Service Now, would be an advantage.
- Knowledge of BAE Systems EIT, would be an advantage.
