Delivery Manager

2 weeks ago

Doha, Qatar Reflections Info systems Full time

Responsibilities include:
**Project Delivery Management**:

- Oversee the planning, execution, and delivery of multiple technical projects.
- Manage project scope, timelines, budgets, risks, and quality.
- Ensure adherence to Agile/Waterfall methodologies as per project requirements.

**Team Leadership**:

- Lead and mentor cross-functional technical teams, fostering collaboration and innovation.
- Conduct regular performance reviews and provide growth opportunities for team members.

**Stakeholder Engagement**:

- Act as a bridge between technical teams, business stakeholders, and clients.
- Communicate project status, risks, and solutions effectively to all stakeholders.

**Technical Expertise**:

- Collaborate with architects and engineers to define technical solutions.
- Provide input on architecture, design, and implementation strategies.

**Process Improvement**:

- Identify opportunities to improve project delivery processes and tools.
- Implement best practices in software development and delivery.

**Risk and Issue Management**:

- Proactively identify project risks and develop mitigation strategies.
- Resolve technical and operational challenges in a timely manner.

**Customer Focus**:

- Ensure customer satisfaction by delivering high-quality solutions aligned with business needs.

Primary Skills:
**Experience**:

- 14 years of experience in technology delivery roles, including hands-on development and leadership responsibilities.
- Proven experience in delivering large-scale, complex projects with diverse teams.
- Manage P&L for a portfolio of accounts, ensuring revenue growth and profitability.
- Plan and manage team ramp-ups and ramp-downs using a mix of pyramid planning, external hiring, and internal sourcing.
- Drive account management activities including financial tracking, invoice collection, margin improvements, and resource planning.
- Build strong client relationships through regular interactions, QBRs, and on-site visits.
- Support account mining by identifying new opportunities, preparing proposals, and influencing stakeholders to grow the business.

**Technical Expertise**:

- Strong understanding of modern software development practices, cloud technologies (e.g., AWS, Azure, GCP), and DevOps.
- Proficiency in one or more programming languages (e.g., Java, Python,.NET) is preferred.

**Project Management**:

- Expertise in Agile, Scrum, Kanban, and traditional project management methodologies.
- Certification such as PMP, CSM, or equivalent is an advantage.
- Leadership and Communication:

- Excellent team leadership, people management, and conflict resolution skills.
- Strong communication, presentation, and negotiation abilities.

**Education**
- Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree is a plus).

Secondary Skills:

- Experience in managing geographically distributed teams.
- Familiarity with ITIL practices and frameworks.
- Strong business acumen with the ability to align technical goals with business strategy.

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