Technical Account Manager
6 days ago
**When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.**
- Able to travel and provide Emergency onsite support to customer’s location
- Deliver professional services for deploying Trend Micro products at customer site
- Principally responsible for the customer satisfaction with Trend Micro’s service and support offerings with an emphasis on issue resolution and continued product usage.
- Ensure compliance with contractual Service Level Agreement (SLA). The SLA includes customer status updates, issue escalation and the responsiveness of Product Specialists.
- Manage customers technical support requests to ensure efficient resolution of issues by collaborating with technical support, operations and engineering teams.
- Review service delivery failures and produce incident reports when required
- Acts as single point of contact for the customer and account team related to service and support.
- Responsible for all proactive communications regarding product and support program information, support ability issues and strategic product plans.
- Supports customer’s product planning process and performs on site audits to improve efficiency and supportability.
- Drive continual process improvements to achieve business goals and maximize customer service
- Maintain an intimate understanding Trend Micro support and service capabilities and limitations
- Partner with customers through a consultative sales approach to understand their business needs, issues and strategies.
- Leverage customer relationship in supporting Sales in renewals success, ensure optimal service penetration and identify up sell opportunities.
- Develop and oversee a comprehensive strategy in collaboration with sales to meet complex customer requirements utilizing Trend Micro’s solutions.
- Acts as an extension of the customer’s IT team in a consultative role related to Trend Micro change management activities, security assessments, operational improvements, and as a project manager for new deployments of new solutions or upgrade activities.
- Build executive/senior relationships within the customer and understand the customer’s business practices/procedures, business drivers and corporate culture
- Ensure continued alignment with and the objectives of the product sales team
- Negotiate, document and communicate a governance structure for the accounts ensuring all parties (customer, partner, Trend Micro) understand what they will be held accountable for in the customer relationship.
- Perform other related duties as assigned
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
-
Technical Account Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Kaspersky Full timeKaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270.000 corporate clients, 517 products, 1.100 technological patents and 34 offices around the world.Today our team has more than 5.500 top level experts, all of them regular people with their own talents and...
-
Technical Account Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Kaspersky Full timeKaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270.000 corporate clients, 517 products, 1.100 technological patents and 34 offices around the world.Today our team has more than 5.500 top level experts, all of them regular people with their own talents and...
-
Technical Account Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full timeAbout the opportunity: We are seeking an experienced Technical Account Manager to join our team.Responsibilities:Develop and maintain relationships with existing and new clients.Identify business opportunities and develop strategies to pursue them.Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field.3+ years of...
-
Accountant
4 weeks ago
Doha, Qatar Technical printing Full timeA well reputed organization looking for experienced accountant maximum salary 2000 qr. immediately hiring **Salary**: From QAR2,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Experience**: - Accounting: 1 year (preferred)
-
Technical Account Manager Mea
4 weeks ago
Doha, Qatar Viasat Full time**About us** One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and...
-
Technical Account Manager Mea
4 weeks ago
Doha, Qatar Viasat, Inc. Full timeAbout us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create...
-
Technical Account Manager Mea
5 hours ago
Doha, Qatar Viasat Full time**About us** One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and...
-
Technical Account Manager Mea
5 hours ago
Doha, Qatar Viasat, Inc. Full timeAbout us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create...
-
Joiner Accountant
3 weeks ago
Doha, Qatar Primecast technical solution Full timeJoiner Accountant Role We are looking for an organized Joiner Accountant. The Joiner Accountant is responsible for managing financial records, ensuring accurate and timely accounting, and providing financial insights to support business decisions. This role involves handling various accounting tasks, including ledger management, reconciliation, and...
-
Oracle Java Technical Support Engineer
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Demo account for internal testing Full timeJob DescriptionWe are seeking a highly skilled Senior Application Support professional to manage and support our application systems with a focus on General Insurance, Oracle, Java, and Analytics.Technical RequirementsProficiency in Java and its application in insurance systems.Techno-functional expertise, with the ability to understand both business and...
-
Technical Sales Engineer
3 weeks ago
Doha, Qatar GULF TECHNICAL SERVICES(G.T.S) Full timeWe are looking for Technical Sales Engineer key job Responsibilities - Registration & qualification of the company with the Major oil and gas operators in Qatar - preparing tenders (technical and commercial) and submitting in timely manner, responding to clarifications, as a member of the tendering team supporting sales executives - Manage all technical...
-
Insurance Systems Technical Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Demo account for internal testing Full timeJob OverviewThe ideal candidate will have a deep understanding of insurance processes, application support experience, and proficiency in technologies such as Oracle and Java.Key ResponsibilitiesProvide end-to-end application support for insurance-related applications, ensuring minimal disruption and timely issue resolution.Troubleshoot and resolve technical...
-
Accounting Manager
1 day ago
Doha, Qatar BLACKSTONE MACHINERY TRADING LLC Full timeACCOUNTING MANAGER - Qatar Location: New Industrial Area, Al Maha Bldg. Showroom No. R29, Doha Qatar Industry: Manufacturing (Diesel Generators) Reports to: Finance Manager/General Manager Position Overview Key Responsibilities: Financial Management Supervise and manage all financial and accounting operations. Develop and maintain financial systems,...
-
محاسب
5 days ago
Doha, Qatar manager paymint trading Full timePreparing monthly payroll inputs of various reimbursements such as medicals, overtime, travel expenses, etc. In order to maintain an efficient and organized practice. Perform all data entry (attendance, vacations overtime, bonuses, recruitment information and others) relating to payroll to ensure all information is correctly and timely processed on the...
-
Sales Account Manager
3 weeks ago
Doha, Qatar Gizmos Technology Trading W.L.L Full timeAs a **Sales Account Manager**, you will be responsible for developing and managing key accounts within the Qatar market, focusing on ICT sales. You will play a vital role in identifying new business opportunities, building strong relationships with clients, and providing tailored IT solutions that meet their needs. **Key Responsibilities**: - Develop and...
-
Technical Account Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeDo you enjoy being part of a team that provides high-quality engineering for our customers?Do you enjoy being a part of a successful team?Join our TeamIndustry Energy technology (IET) part of Baker Hughes Company operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment,...
-
Enterprise Account Manager
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Kaspersky Full timeThe Enterprise Account Manager role at Kaspersky involves delivering exceptional support to our MSA premium support customers. In this position, you will be accountable for the renewal of MSA contracts and growth of new MSA customers together with the sales team.Your primary responsibility will be to build strong working relationships with assigned accounts,...
-
Manager Quality Technical
1 week ago
Doha, Qatar Qatar Airways Full timeManager Quality Technical is responsible for establishing, implementing and maintaining an independent Compliance Management System on behalf of the Accountable Manager ensuring compliance with the regulatory requirements and Company policy by: - Ensuring that the elements of the Compliance Management System within the Technical Division are properly...
-
Technical Account Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ateca Consulting Full timeAteca Consulting is a leading provider of IT and Telecoms staffing solutions with dedicated consultants specializing in specific markets.We have a successful track record in delivering a wide range of flexible and value-added recruitment services.Job Overview:As a Regional Visual Merchandising Specialist, you will play a key role in managing successful sales...
-
Account Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar United Development Company (UDC) Full timeThe main purpose of the Account Manager role is to lead, manage and improve the overall performance of service delivery across their assigned portfolio of UFMCO contracts in accordance with agreed customer service levels.They will also be required to develop business within their own account and support specific opportunities.Provide leadership across the...