Customs Broker

2 weeks ago


Doha, Qatar DHL Full time

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

YOUR TASKS:

- Ensure timely customs clearance of material into Doha Gateway.
- Ensure correct documentation is prepared for customs clearance and data entered into

customs computer to the required standard.
- Maintain relations with the Customs Authorities and work to the standards and time

scales that are required by customs officials.
- Checking tariff code currency and valuation of invoice and ensuring accurate calculation

of duties payable to Doha Customs for dutiable shipments.
- Checking the duty exemption status of the shipments accordingly and initiating steps as

required.
- File and maintain shipment and customs documentation in a neat and orderly fashion at

all times.
- Adhere to work timings, policies and procedures of the company, and ensure that self is

well groomed as per DHL dress code at all times.
- All Agents need to report & sign off for duty as per the schedule issued.
- The required documentation, payments, driver details, contents of shipments & necessary

Approvals must be checked prior to departing for the border to avoid delays on clearance

or incorrect duty payments.
- Once clearance has finished at the border/Airport, the Agent must return to DHL to hand

over all customs documentation & relevant paperwork to raise the customs duties and

other charges.
- Any FTL/LTL/Truck movements need to be notified to the correct DHL staff.
- Communication between Agents must take place to ensure all tasks for each shift are

covered, and any unfinished work to be handed to the next shift.
- All discrepancies from origin HUB must be given to immediate supervisor/Team leader in

written communication.
- Ministry Approvals must be obtained by DHL Agent at the border/Airport; this may also

include obtaining Approvals from Customs main office which needs to be communicated

to the immediate supervisor.
- GSOP & Security procedures are to be followed; all trucks are to be sealed and the

correct DHL Line Haul sheet completed, mentioning any discrepancies upon arrival at the

border

YOUR PROFILE:

- 1-2 years’ experience in a Customs and Excise related role preferably in Ground Operations.
- A good understanding of both Arabic & English language.
- Proficient in computers.
- Knowledge of the Qatar Customs Rules & Regulations.
- Good numerical skills.
- Good oral and written communication skills.
- Strong interpersonal understanding.
- Strong problem-solving capability.
- Desire to get the job done.
- Passion to provide excellent Customer Service.
- Right first-time philosophy.
- Proven analytical skills.
- Customs Broker license is essential.
- Team player
- Committed to delivering quality results and exceeding expectations.

OUR OFFER:

- Strong career support in an international environment
- Great culture and colleagues
- Multifarious benefit programme



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