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Key Account Manager-nfv

20 minutes ago

Qatar Talent Pal Full time

We are looking for a Key Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
- What’s On Your Plate?- Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.-
- Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.-
- Identify revenue opportunities.-
- Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.-
- Build weekly/monthly reports, track & communicate performance data-
- Establish, build, and maintain strong relationships-
- Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners-
- Build visibility internally and externally via deep data analysis & cross-functional business reviews-
- Identify industry trends-
- Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives-
- Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)-
- Business Driver for the growth of Key Accounts in Non Food Vertical-
- Responsible for the relationship with the Key Account Vendors-
- Accountable for:- Right Assortment
- Healthy Orders
- GMV Growth
- Service quality need to be consistent for all the brands across-
- Maintain continuous business relationships with Key Vendors-
- Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.-
- Maintain regular relationships with various stakeholders from the brand-
- Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement-
- Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.-
- Work internally with the various departments to ensure all requirements of the brand are met.-
- Update and maintain a track record of all activities related to the brand on SalesForce.- What Did We Order?- Bachelor’s degree in any discipline-
- From 3-5 years of experience holding the same title or relevant-
- Able to analyses data and sales statistics and curate a solution-
- Excellent communication and negotiation skills-
- Customer oriented-
- Experience in both FMCG and managing brands-
- Able to travel across emirates as required.