Project Director QAtar

**Institute for Healthcare Improvement**

**Project Director Qatar**

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For more than 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.

**Position Summary**:
As an integral IHI team member, the Project Director is responsible for the successful planning and execution of a portfolio of projects. The Project Director leads the project team, faculty, Improvement Advisors, and Sr. Sponsor to deliver the most effective and efficient programs, projects, and services to improve health and health care outcomes worldwide.

**Position Responsibilities**:

- Leadership and Relationship Management
- Lead effective teams to achieve desired results
- Build and maintain strong relationships with customers, partners, and faculty; negotiate difficult conversations to a desired end while maintaining trust and respect
- Mentor and develop staff to reach their highest potential
- Optimize work and projects and programs for overall organizational success
- Provide thought leadership to one or more of IHI's content areas
- Actively promote the diversity of IHI's faculty and staff by identifying and developing emerging leaders from projects and programs
- Project Direction and Design
- Drive project design, including conversations with customers and funders, developing proposals, etc. (in conjunction with New Business)
- Lead the development of the overall vision and strategy for a project/program
- Establish clear project goals that can be tracked and summarized over time
- Lead the timely completion and adaptation of the IHI Five Core Design Components for Results-focused projects
- Work with the Project Manager to support project timelines, budgets, and deliverables
- Design and improve program/project activities, including modifying program/project structures, creating curricula, designing trainings and agendas, and testing new approaches to meet desired goals
- Lead and facilitate high-level external meetings (virtual and in-person)
- In collaboration with the Improvement Advisor, review and analyze individual and collective team data and reports and make recommendations in project content and coaching to achieve results
- Content Development and Dissemination
- In coordination with PDT, Portfolios, and Regions, identify and develop new opportunities for IHI content, programs, or products
- Develop and execute dissemination plans, including writing blogs, publishing articles with faculty and presenting at conferences
- Act as a spokesperson and representative for the project/program; present at meetings, external visits, and IHI conferences

**Project Specific Details**:
This role will support IHI's work in Qatar, specifically: Hamad Medical Corporation (HMC), a government-owned corporation, is the main health care provider for the state of Qatar, delivering at least 80 percent of the country's secondary and tertiary care. Employing approximately 24,000 staff, HMC consists of a network of eleven hospitals, a national ambulance service, and home health care service on which a major proportion of Qatar's population - citizens, expatriate workers and their dependents, and visitors and tourists - rely for medical care, including emergency care. HMC is the first health care provider in the region to have its hospitals reaccredited by the Joint Commission International.

IHI is partnering with HMC to support with strategic guidance, capability building quality improvement programs, results orientated initiatives, dissemination and publications and supporting HMC to be a global influencer in high quality healthcare. The goal of this work is to create a sustainable and reusable infrastructure for health and health care improvement within Hamad Medical Corporation, and a network of safer hospitals across Qatar with markedly increased ability to improve.

**Position Knowledge, Skills, and Abilities**:

- Knowledge of and experience with one or more of IHI's content areas
- Project management skills, including being detail-focused and managing aggressive timelines
- Ability to maneuver through complex political situations to achieve desired outcomes
- Ability and skill to drive and achieve quality results within complex, time constrained goals
- Familiarity with grants and other compl