Front office supervisor
6 days ago
Front Office Operations
- Supervise daily front desk activities and shift operations
- Ensure room assignments, rates, and billing are accurate
- Monitor cash handling, postings, and night audit readiness
- Ensure compliance with hotel policies and brand standards
Staff Supervision
- Supervise, train, and motivate front office team members
- Prepare duty rosters and manage staff attendance
- Conduct shift briefings and performance feedback
- Assist in onboarding and training new employees
Coordination & Administration
- Coordinate with Housekeeping, Engineering, and Sales for room status and guest needs
- Prepare daily reports and handover logs
- Assist the Front Office Manager with administrative duties
- Ensure safety, security, and emergency procedures are followed
Requirements & Qualifications
- Diploma or degree in Hotel Management or related field preferred
- Minimum 2–3 years of front office experience, with supervisory exposure
- Strong communication and leadership skills
- Proficiency in hotel PMS (Opera or similar systems preferred)
- Good knowledge of cash handling and guest relations
- Ability to work shifts, weekends, and holidays
Job Types: Full-time, Permanent, Contract
Contract length: 24 months
Pay: QAR2,800.00 per month
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