Front Office Executive Female
1 week ago
Overview
We are seeking a Front Office Specialist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
Duties
- Greet guests and assist with check-in and check-out procedures
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests promptly and professionally
- Process reservations and cancellations accurately
- Maintain a clean and organized front desk area
- Assist with administrative tasks as needed
Requirements
- Excellent phone etiquette and communication skills
- Experience in front desk operations or hospitality industry preferred
- Proficiency in using phone systems and basic computer programs
- Strong customer service skills with a focus on guest relations
- Bilingual proficiency is a plus
- Knowledge of hotel management practices is advantageous
Job Type: Full-time
Pay: QAR2, QAR3,500.00 per month
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