Front Office Executive Female

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Can-Axis Group Full time

Overview

We are seeking a Front Office Specialist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.

Duties

  • Greet guests and assist with check-in and check-out procedures
  • Answer phone calls and direct inquiries to the appropriate department
  • Handle guest requests promptly and professionally
  • Process reservations and cancellations accurately
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks as needed

Requirements

  • Excellent phone etiquette and communication skills
  • Experience in front desk operations or hospitality industry preferred
  • Proficiency in using phone systems and basic computer programs
  • Strong customer service skills with a focus on guest relations
  • Bilingual proficiency is a plus
  • Knowledge of hotel management practices is advantageous

Job Type: Full-time

Pay: QAR2, QAR3,500.00 per month


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