Housekeeping Supervisor

About the Role: 

We are currently recruiting for Housekeeping Supervisor for Airport Hotel in Doha.

As a Housekeeping Supervisor, you will be responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the specified requirements.

Key accountabilities include:

• Prepare and delegate daily tasks to Housekeeping Attendants and provide them with necessary resources such as keys and supplies to ensure efficient service on the floors.

• Conducts daily briefings with the Housekeeping Attendants at the beginning of every shifts.

• Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction. Inspect Guest rooms to ensure cleanliness and compliance to the Leading Quality Assurance standards of the Hotel.

• Inspect all the housekeeping pantries, staff lockers and staff breakrooms are cleaned and well maintained.

• Monitor room status i.e. VIP/DND etc. and effectively communicate room status and release rooms to the Front Office Department to maintain efficient operations.

• Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures.

• Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands.

• Evaluate Housekeeping Attendants' performance throughout the year and provide effective feedback when needed.

• Report any performance issues of Housekeeping Attendants to the Head Housekeeping Supervisor.

• Train Housekeeping Attendants on Standard Operating Procedures (SOPs) to maintain the desired level of performance and Leading Quality Assurance Standards

• Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story:

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. 

Join us as we dare to achieve what's never been done before.

About You: 

Without a degree: High School Qualification with Minimum 1 years of job-related experience.

OR
With a degree: Bachelor's Degree or Equivalent with No prior job-related work experience.

Preferred

Previous experiences in the same position within the international hotel environment

Job skills: 

Essential

• Command of English language

• Has good knowledge of basic computers (e.g. Microsoft Excel, Word, PowerPoint and Opera.)

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. 
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply:

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.