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Customer Service Supervisor

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Legend Restaurant Full time 100,000 - 120,000 per year

Company Description

Legend Restaurant is a renowned dining establishment located at 614 Laurens St, Baltimore, Maryland, United States. We pride ourselves on providing exceptional dining experiences and high-quality cuisine. As a growing company in the restaurant industry, we are dedicated to delivering excellent service and memorable moments to our customers.

Role Description

This is a full-time, on-site role for a Customer Service Supervisor, and it is located in Doha, Qatar. The Customer Service Supervisor will oversee daily operations related to customer service, ensuring a high level of customer satisfaction. Responsibilities include managing customer support, resolving customer complaints, supervising team members, and implementing effective customer service strategies. The role also involves training and motivating staff to provide exceptional service.

Qualifications

  • Supervisory Skills and experience in managing a team
  • Strong Customer Service Management and Customer Service skills
  • Ability to ensure Customer Satisfaction and handle Customer Support effectively
  • Excellent communication and leadership skills
  • Proven ability to resolve conflicts and ensure smooth operations
  • Bachelor's degree in Business Administration, Hospitality Management or related field
  • Prior experience in the hospitality or restaurant industry is a plus