Front Desk

the Job Description

Job Title: Front Desk & Back-End Operations Executive

Location: Doha, Qatar — Al Sadd Street, near British Council, Al Sadd, Doha, Qatar Local+1

Organization: Study Plus

Job Type: Full-Time and Part Time

About Study Plus

Study Plus is an academic tutoring and test-preparation center in Doha providing courses across multiple curricula (IGCSE, IB, AS/A-Level, AP, and other global syllabi). Naukri

They deliver small-group tuition and specialized classes tailored to individual student needs, with experienced tutors helping students strengthen core academic skills and prepare for exams. Doha

Position Overview

We need a Front Desk & Back-End Operations Executive who will:

• serve as the first point of contact for students, parents, and visitors;
• manage front-desk duties and inquiries (walk-ins, phone, WhatsApp, email);
• maintain student records and assist with registration, scheduling, attendance, and documentation;
• coordinate class scheduling, room allocation, and teacher coordination;
• support the daily operations of the centre to ensure smooth functioning;
• provide customer support to students and parents throughout their academic journey;
• support internal coordination between academic, admin, and operations teams;
• assist with basic marketing/outreach tasks such as helping organize events, promotions, and informational sessions.

Key ResponsibilitiesFront Desk & Customer Service

• Welcome and assist visitors (students/parents) at arrival.
• Answer phone/WhatsApp/email inquiries about programs, courses, and schedules.
• Provide accurate information about course offerings, registration process, fees, and schedules.
• Manage student check-ins, appointments, and class coordination.

Administrative & Back-End Support

• Maintain and update student records, registration forms, attendance logs, and documentation.
• Assist with class scheduling, room bookings, and coordination with tutors.
• Support daily administrative tasks to ensure smooth center operations.
• Ensure data accuracy and manage filing systems (digital and physical).

Student & Parent Support

• Offer ongoing support for enrolled students and parents — answering queries, guiding them about course progress and schedules.
• Follow up with students regarding class times, materials, and updates.

Operations & Coordination

• Coordinate with academic and admin staff to ensure timely class delivery and quality control.
• Help organize internal meetings, classes, and events as needed.

Support Outreach & Events

• Assist in planning and executing outreach activities, in-center promotions, open houses, or information sessions.
• Help prepare materials for promotional/awareness efforts and cooperate with marketing or outreach team efforts if required.

Qualifications & Skills

• Bachelor's degree in Business Administration, Education, Management, or a related field.
• 1–3 years experience in front-desk management, administration, or operations — ideally in an educational or service-oriented setting.
• Excellent spoken and written English.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good interpersonal and communication skills for dealing with students, parents, tutors, and staff.
• Comfortable using basic computer applications; familiarity with CRM or student-management systems is a plus.
• Ability to thrive in a fast-paced, dynamic educational environment.

Why Join Study Plus

• Work with a reputable tutoring and test-preparation center that serves many curricula (IGCSE, IB, AP, etc.).
• Be part of a supportive and collaborative team committed to student success.
• Opportunity to grow professionally within educational operations and administration.
• Competitive salary plus incentives/benefits (depending on performance and role growth).

Job Types: Full-time, Part-time

Application Question(s):

• Expected Salary:

Experience:

• front Desk: 1 year (Preferred)

Location:

• Doha (Required)