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o handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task. Maintain and monitor request logs to follow up on the requests received. Minimum Qualifications: Bachelor's degree 3-5...

o handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task. Maintain and monitor request logs to follow up on the requests received. Minimum Qualifications: Bachelor's degree 3-5...

PPL Dynamics is seeking a capable HR Services Help Desk professional to manage day-to-day HR services support and resolve technical issues at first contact. You will route more complex problems to support engineers and monitor all requests through to resolution.The role requires a Bachelor's degree and 3-5 years of HR/helpdesk experience, with strong ITIL...

Madre Integrated Engineering is seeking a Technical Support Specialist – Tier 1 to provide frontline IT support for Windows and macOS environments. The role covers onsite and remote assistance, incident logging, and coordination with Tier 2 as needed.The ideal candidate holds a diploma or bachelor's degree in IT or related fields, with experience in...

University of Doha for Science and Technology (UDST) in Doha is seeking an experienced IT Helpdesk Technician to identify and resolve hardware and software issues, supporting students, instructors, and staff.The role requires English fluency; Arabic is preferred. The successful candidate will collaborate with the IT Helpdesk team to maintain reliable...

Madre Integrated Engineering is seeking an experienced Helpdesk professional to handle incidents and service requests, logging and prioritizing tickets in the ITSM tool. You will troubleshoot issues, escalate to L2 when needed, and keep users informed of progress.The role requires ITIL and Microsoft 365 certifications, a university degree in CS/IT, and at...

Arab Solutions in Doha, Qatar is seeking a Service Desk Staff to provide coverage during business hours, handling incidents and requests via multiple channels. The role requires ITIL Foundation and Microsoft 365 certifications, with at least 3 years in hardware/software helpdesk, and fluency in English and Arabic.The successful candidate will log and...

OverviewUniversity of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university...

Madre Integrated Engineering | Full timeReceive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users.Troubleshoot user issues by phone or other approved channels, escalation unresolved tickets to L2 support...

Madre Integrated Engineering | Full timeReceive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users.Troubleshoot user issues by phone or other approved channels, escalation unresolved tickets to L2 support...

Job Title: Managed Service Desk Staff Location: Onsite - Qatar Experience: 3+ yrs Duration: 12 months Minimum Qualifications Education: Bachelor's Degree in Information Technology / Computer Science / Computer Engineering or relevant field. Mandatory Certifications ITIL Foundation Certified (Mandatory) Microsoft 365 Certified (Mandatory) Required...

Madre Integrated Engineering | Full time• Receive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users.• Troubleshoot user issues by phone or other approved channels, escalate unresolved tickets to L2...

Job Summary The IT Support Specialist is responsible for providing frontline technical support to end users and ensuring the smooth operation of IT systems, devices, and support services. The role includes troubleshooting hardware and software issues, managing user accounts and access, supporting network connectivity, and maintaining accurate IT asset...

Job description Technical Support Specialist – Tier 1 Key Responsibilities Provide onsite and remote technical support for Windows and Apple desktops, laptops, workstations, iMacs, and MacBooks. Diagnose and resolve routine hardware, software, operating system, and connectivity issues. Support printers, scanners, IP telephones, accessories, and other IT...

Job Role: Service Desk Staff Job Description: Provide Service Desk coverage during business hours. Receiving users' incidents and requests via multiple Communication Channels. Logging, categorizing, and prioritizing all tickets in the ITSM tool. Assist Users in resolving Incidents or service requests over the phone or othercommunication channels. Escalating...

Company DescriptionVAM SYSTEMSis a Business Consulting, IT Solutions and Servicescompany with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

Baker Tilly Qatar is seeking a skilled and service-oriented IT Technical Support Specialist to join our team in Doha. The successful candidate will be responsible for providing reliable and timely technical support to employees across the organization. The role will involve troubleshooting hardware, software, network, and system-related issues, while also...

Madre Integrated Engineering | Full timeProvide on-site and remote technical support for Windows and Apple devices, including desktops, workstations, laptops, iMacs, and MacBooks.Troubleshoot and resolve common hardware and software issues in accordance with approved procedures.Provide remote desktop support using approved tools to minimize downtime.Support...

Ready to keep hospitality connected through technology? As our new Information Technology Specialist, you will bring technical expertise, problem-solving skills, and a service-focused approach to every task, ensuring our hotel technology systems run efficiently and reliably. You will support the installation, maintenance, and troubleshooting of IT systems...

Select how often (in days) to receive an alert: Create AlertThe Digital Workspace Officer is responsible for providing frontline support for workplace technologies, end-user devices, collaboration tools, and digital employee services. The role ensures timely issue resolution, supports onboarding/offboarding processes, maintains compliance standards, and...