عمليات بحث ذات صلة

QNB Group in Doha seeks an ITSM Governance Lead to supervise the ITSM program within the Group Information Technology Division. You will review IT service operations, enforce policies, and guide teams to comply with standards and SLAs.Responsibilities include audit remediation, cross-department coordination, and documentation control. ITIL Foundation is...

QNB Group in Doha seeks an ITSM Governance Lead to supervise the ITSM program within the Group Information Technology Division. You will review IT service operations, enforce policies, and guide teams to comply with standards and SLAs. Responsibilities include audit remediation, cross-department coordination, and documentation control. ITIL Foundation is...

Industry Information Technology and Services Job Role: Service Delivery Specialist Experience: 8-10 years Location: Qatar (Onsite) Duration: 1 year Key Responsibilities: Service Delivery Management: Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and...

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced...

Madre Integrated Engineering is seeking an experienced Helpdesk professional to handle incidents and service requests, logging and prioritizing tickets in the ITSM tool. You will troubleshoot issues, escalate to L2 when needed, and keep users informed of progress.The role requires ITIL and Microsoft 365 certifications, a university degree in CS/IT, and at...

Madre Integrated Engineering in Doha, Qatar is seeking a dedicated inventory and spares coordinator to maintain accurate records and oversee stock levels for critical spare parts. You will manage repairs, replacements, and disposal while ensuring proper documentation and approvals. The ideal candidate has a diploma in logistics or related field with 4+ years...

Employment is seeking an experienced IT Service Desk professional to be the first point of contact for end-users, handling requests via phone, email, live chat, and chatbot. You will log, prioritize, and track incidents in the ITSM system and provide remote diagnostics to resolve issues.The role requires a Bachelor's degree in IT and at least 5 years of...

The Infrastructure Operations Engineer role in UrbaCon Contracting & Trading Company focuses on operating and securing enterprise infrastructure across Microsoft Azure, on‑premises, and hybrid environments.The position emphasizes cloud operations, AIOps, Linux/Windows administration, Kubernetes, and automation, ensuring performance, security, and cost...

Experience in Doha, Qatar is seeking a Service Delivery Specialist with 8-10 years of ITSM experience. You will lead the delivery of IT support services to business users, ensuring SLAs are met and service improvements are driven across the department.The role requires ITIL Foundation certification, strong stakeholder and vendor management capabilities, and...

WorkWavez Solutions in Doha, Qatar is seeking an Application Support Engineer – L2/L3 for a permanent on-site role. You will take ownership of critical production applications, handle incidents, and coordinate with development, database, and infrastructure teams to ensure system availability.Ideal candidates have 3+ years in L2/L3 support, strong RCA and...

Arab Solutions in Doha, Qatar is seeking a Service Desk Staff to provide coverage during business hours, handling incidents and requests via multiple channels. The role requires ITIL Foundation and Microsoft 365 certifications, with at least 3 years in hardware/software helpdesk, and fluency in English and Arabic.The successful candidate will log and...

We are seeking a Service Desk Analyst to support incident management and service desk operations within sports venues and event environments. The successful candidate will be responsible for ensuring smooth IT operations, timely incident resolution, and operational reliability during sporting events and day‑to‑day operations.ResponsibilitiesMonitor and...

Madre Integrated Engineering | Full timeManage the Quality & Service Management Plan and quality-assurance program.Audit SOP compliance, CMDB accuracy and preventive-maintenance performance.Review major-incident root-cause analyses and ensure reporting aligns with ITSM records.Monitor IT service-management processes including incidents, problems, changes and...

Madre Integrated Engineering | Full timeConduct scheduled audits of SOPs, CMDB records and preventive-maintenance evidence.Verify operational reports against ITSM system data.Track corrective actions arising from audits and quality reviews.Support root-cause analysis activities.Assist in maintaining the known-error database.Maintain quality documentation,...

Experience in Doha, Qatar seeks a senior Change Management professional to lead the governance of the technology change lifecycle and align changes with business objectives.The role requires a Bachelor's in IT/CS, a minimum of 5 years in ICT/change management, strong ITSM/Change Mgmt knowledge, governance experience, and fluency in Arabic and English....

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels.Key ResponsibilitiesRespond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service...

DXC Technology is seeking a skilled ServiceNow Business Analyst to gather requirements, analyze business needs, and translate them into effective ServiceNow-based solutions. You will work with stakeholders and technical teams to drive platform adoption and align solutions with organizational objectives.The role focuses on requirements gathering, process...

Commercial Bank is seeking a Senior Identity & Access Management Analyst to lead IAM governance and SailPoint IIQ deployments. You will manage user lifecycles, RBACs, and privilege access while coordinating with IT and business teams to safeguard enterprise assets.The role requires hands-on expertise with SailPoint IIQ (7.x & 8.x), Java, and integrations...

Madre Integrated Engineering | Full timeReceive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users.Troubleshoot user issues by phone or other approved channels, escalation unresolved tickets to L2 support...

Madre Integrated Engineering | Full timeReceive incidents and service requests through multiple communication channels, provide first-level assistance, and log, categorize, and prioritize all tickets in the ITSM tool, giving high priority to VIP users.Troubleshoot user issues by phone or other approved channels, escalation unresolved tickets to L2 support...