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Job Purpose: Assess and update CM process according to the new ITSM streamline process Establishing the CM process links (Input/Output) with Project management process Manage change request for small projects according to the PMO agreed timeline Establishing the CM process links (Input/Output) with the new Realis Management process Revise and update...

Educational Qualification Bachelors degree in Engineering / Computer Science or related fieldsITIL 3 foundation certificationITIL 3 Practitioner certification ITIL 3 Intermediate certificationsITIL 4 foundation certification Required Professional Qualifications/Skills 10 years of experience with Capacity managementAbility to use ITSM tools BMC-Remedy and...

Key Responsibilities: Provide 2nd/3rd line support across Incident, Problem, Change, CMDB, Asset, and Request modules. Troubleshoot defects, performance issues, integrations, and access controls. Configure and customize forms, workflows, approvals, notifications, and business rules. Develop automations and REST/SOAP integrations with...

Madre Integrated Engineering is seeking a quality/service-management support professional in Qatar to conduct audits, verify data against ITSM systems, and track corrective actions. You will help maintain the known-error database and ensure audit trails meet regulatory and security requirements. Candidates should have a degree in Engineering or IT, ISO/IEC...

QNB Group in Doha is seeking an experienced IT Service Management professional to oversee the ITSM program within the Group Information Technology Division. The role ensures compliance with ITSM rules, policies and procedures, and that organizational behavior meets the bank's Standards of Conduct.The candidate will manage policy development, governance...

Industry Information Technology and ServicesJob Role: Service Delivery SpecialistExperience: 8-10 yearsLocation: Qatar (Onsite)Duration: 1 yearKey ResponsibilitiesService Delivery Management: Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and implement...

About QNBEstablished in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced...

Madre Integrated Engineering | Full timeManage the Quality & Service Management Plan and quality-assurance program.Audit SOP compliance, CMDB accuracy and preventive-maintenance performance.Review major-incident root-cause analyses and ensure reporting aligns with ITSM records.Monitor IT service-management processes including incidents, problems, changes and...

Madre Integrated Engineering | Full timeConduct scheduled audits of SOPs, CMDB records and preventive-maintenance evidence.Verify operational reports against ITSM system data.Track corrective actions arising from audits and quality reviews.Support root-cause analysis activities.Assist in maintaining the known-error database.Maintain quality documentation,...

Experience in Doha, Qatar seeks a senior Change Management professional to lead the governance of the technology change lifecycle and align changes with business objectives.The role requires a Bachelor's in IT/CS, a minimum of 5 years in ICT/change management, strong ITSM/Change Mgmt knowledge, governance experience, and fluency in Arabic and English....

Madre Integrated Engineering in Doha, Qatar is seeking a dedicated inventory and spares coordinator to maintain accurate records and oversee stock levels for critical spare parts. You will manage repairs, replacements, and disposal while ensuring proper documentation and approvals.The ideal candidate has a diploma in logistics or related field with 4+ years...

DXC Technology is seeking a skilled ServiceNow Business Analyst to gather requirements, analyze business needs, and translate them into effective ServiceNow-based solutions. You will work with stakeholders and technical teams to drive platform adoption and align solutions with organizational objectives. The role focuses on requirements gathering, process...

Commercial Bank is seeking a Senior Identity & Access Management Analyst to lead IAM governance and SailPoint IIQ deployments. You will manage user lifecycles, RBACs, and privilege access while coordinating with IT and business teams to safeguard enterprise assets.The role requires hands-on expertise with SailPoint IIQ (7.x & 8.x), Java, and integrations...

Arab Solutions in Doha, Qatar is seeking a Service Desk Staff to provide coverage during business hours, handling incidents and requests via multiple channels. The role requires ITIL Foundation and Microsoft 365 certifications, with at least 3 years in hardware/software helpdesk, and fluency in English and Arabic. The successful candidate will log and...

Industry Information Technology and Services Job Role: Service Delivery Specialist Experience: 8-10 years Location: Qatar (Onsite) Duration: 1 year Key Responsibilities: Service Delivery Management: Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and...

TAQAT is seeking an IT Manager to steward day-to-day IT operations, reliability, and security across the organization. You will own ITSM, manage the Microsoft 365 estate, and lead network and security initiatives across Doha offices.The role requires 6–10 years in IT operations with 3+ years in leadership, and certifications including ITIL 4 Foundation and...

Employment is seeking an experienced IT Service Desk professional to be the first point of contact for end-users, handling requests via phone, email, live chat, and chatbot. You will log, prioritize, and track incidents in the ITSM system and provide remote diagnostics to resolve issues.The role requires a Bachelor's degree in IT and at least 5 years of...

Experience in Doha, Qatar is seeking a Service Delivery Specialist with 8-10 years of ITSM experience. You will lead the delivery of IT support services to business users, ensuring SLAs are met and service improvements are driven across the department.The role requires ITIL Foundation certification, strong stakeholder and vendor management capabilities, and...

Employment in Doha is seeking an experienced Service Desk Engineer to provide first-line IT support, resolve technical issues, and deliver exceptional customer service while ensuring SLA targets. The role requires adapting to a 24×7 rotating shift environment and supporting VIP users as needed.Ideal candidates hold an IT-related degree, ITIL certificate,...