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Job Purpose: Assess and update CM process according to the new ITSM streamline process Establishing the CM process links (Input/Output) with Project management process Manage change request for small projects according to the PMO agreed timeline Establishing the CM process links (Input/Output) with the new Realis Management process Revise and update...

Industry Information Technology and Services Job Description Position Title: ITSM Administrator (ManageEngine) Location: Doha, Qatar Experience: 6 7 Years Employment Type: Full-Time Job Summary We are seeking a skilled ITSM Administrator with hands-on experience in ManageEngine ITSM solutions, primarily ServiceDesk Plus. The role is responsible for...

Key Responsibilities: Provide 2nd/3rd line support across Incident, Problem, Change, CMDB, Asset, and Request modules. Troubleshoot defects, performance issues, integrations, and access controls. Configure and customize forms, workflows, approvals, notifications, and business rules. Develop automations and REST/SOAP integrations with...

Educational Qualification Bachelors degree in Engineering / Computer Science or related fieldsITIL 3 foundation certificationITIL 3 Practitioner certification ITIL 3 Intermediate certificationsITIL 4 foundation certification Required Professional Qualifications/Skills 10 years of experience with Capacity managementAbility to use ITSM tools BMC-Remedy and...

Job Role: ITSM Consultant (sMax)  Experience: 10+ years Location: Qatar (Onsite) Duration: 1 year Work shifts: 8 hours Job purpose: IT Service Management (ITSM) is a set of practices and processes to align IT services with an organization's and its customers' needs. ITSM means the firm is committed to delivering high-quality IT services that meet business...

About the job ITSM Consultant - CM (2023) Overview Job Purpose: Assess and update CM process according to the new ITSM streamline process. Establishing the CM process links (Input/Output) with Project management process. Manage change request for small projects according to the PMO agreed timeline. Establishing the CM process links (Input/Output) with the...

Position OverviewWe seek an experienced IT Service and Asset Management (ITSM/ITAM) Solutions Consultant to lead the design, implementation, and optimisation of ITSM and ITAM solutions. In this role you will leverage your expertise in platforms such as Ivanti Service Manager to architect comprehensive solutions that streamline IT operations and enhance...

Madre Integrated Engineering is seeking a quality/service-management support professional in Qatar to conduct audits, verify data against ITSM systems, and track corrective actions. You will help maintain the known-error database and ensure audit trails meet regulatory and security requirements.Candidates should have a degree in Engineering or IT, ISO/IEC...

ARITA Solutions W.L.L in Doha is looking for an experienced IT Service and Asset Management Solutions Consultant. You will lead the design and implementation of ITSM and ITAM solutions, working closely with stakeholders and mentoring junior engineers.The ideal candidate must have at least 5 years of experience in the field, a Bachelor's degree in a relevant...

Gender in Doha, Qatar is seeking an ITSM Administrator with hands-on experience in ManageEngine ServiceDesk Plus to manage and optimize ITSM operations. The role focuses on administration, configuration, and escalation handling aligned with ITIL best practices.The ideal candidate will implement service catalogs, SLAs, and workflows, provide L2 support, and...

A technical services provider in Doha is seeking an ITSM Consultant to assess and update the change management process in line with new ITSM protocols. The ideal candidate will have at least 10 years of experience in change management, possess multiple ITIL certifications, and be proficient with ITSM tools like BMC-Remedy. Responsibilities include monitoring...

Confidential in Doha is seeking a seasoned IT Service Desk analyst to be the first point of contact for end-users, handling requests across phone, email, live chat, and chatbot, and ensuring timely resolution.The role requires a minimum of 5 years in IT service desk, ITIL certification, experience with ITSM platforms, and the ability to work rotating 24x7...

Employment in Doha is seeking an experienced Service Desk Engineer to provide first-line IT support, resolve technical issues, and deliver exceptional customer service while ensuring SLA targets. The role requires adapting to a 24×7 rotating shift environment and supporting VIP users as needed.Ideal candidates hold an IT-related degree, ITIL certificate,...

malomatia is seeking a seasoned SOAR Engineer in Doha to monitor, develop, and maintain cyber security automation across our MSSP/MDR services. You will drive incident response automation, platform administration, and content lifecycle management, collaborating with SOC and Security Engineering teams to deliver resilient security solutions.The ideal...

Madre Integrated Engineering | Full timeManage the Quality & Service Management Plan and quality-assurance program.Audit SOP compliance, CMDB accuracy and preventive-maintenance performance.Review major-incident root-cause analyses and ensure reporting aligns with ITSM records.Monitor IT service-management processes including incidents, problems, changes and...

Madre Integrated Engineering | Full timeConduct scheduled audits of SOPs, CMDB records and preventive-maintenance evidence.Verify operational reports against ITSM system data.Track corrective actions arising from audits and quality reviews.Support root-cause analysis activities.Assist in maintaining the known-error database.Maintain quality documentation,...

Experience in Doha, Qatar seeks a senior Change Management professional to lead the governance of the technology change lifecycle and align changes with business objectives.The role requires a Bachelor's in IT/CS, a minimum of 5 years in ICT/change management, strong ITSM/Change Mgmt knowledge, governance experience, and fluency in Arabic and English....

Madre Integrated Engineering in Doha, Qatar is seeking a dedicated inventory and spares coordinator to maintain accurate records and oversee stock levels for critical spare parts. You will manage repairs, replacements, and disposal while ensuring proper documentation and approvals.The ideal candidate has a diploma in logistics or related field with 4+ years...

We are seeking a Service Desk Analyst to support incident management and service desk operations within sports venues and event environments. The successful candidate will be responsible for ensuring smooth IT operations, timely incident resolution, and operational reliability during sporting events and day‑to‑day operations.ResponsibilitiesMonitor and...