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Job Description: In this role you will be part of corporate support team working in shifts providing first level and second level service support related to IT Systems. You will be responsible for end user equipment installation, maintenance, pro-active monitoring, troubleshooting on all systems and support of various functions related to IT systems...

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

Madre Integrated Engineering is seeking an IT Support Specialist to manage customer inquiries, resolve incidents, and perform first-line remediation. The role requires ITIL knowledge, effective communication, and experience with ticketing systems such as ServiceNow, Maximo, or Remedy. Multilingual skills, especially English, are advantageous.The position is...

We’re hiring at our location in Doha Technical Support Specialist • Routine system maintenance tasks, applying software fixes/updates and other preventive maintenance tasks to ensure system is working according to the availability requirements; • Respond to incidents and perform break/fix activities when errors and faults occur in order to restore...

Technical Support & TroubleshootingProvide on-site and remote technical support for Windows and Apple devices, including desktops, workstations, laptops, iMacs, and MacBooks.Troubleshoot and resolve common hardware and software issues in accordance with approved procedures.Provide remote desktop support using approved tools to minimize downtime.Support...

The successful candidate will be responsible to perform, maintain and develop TC applications to support the requirements of the business needs.

ResponsibilitiesInstalling and configuring computer hardware, operating systems and applications;Regularly monitoring and maintaining computer systems and networks, and alerting the IT manager if any issues need to be looked into and resolved.Talking staff/colleagues through a series of actions either face to face or over the telephone to help set up systems...

Technical Design Support (Enterprise Architect) About the job Technical Design Support (Enterprise Architect) Key Responsibilities: Develop and maintain enterprise architecture frameworks, standards, and roadmaps. Provide technical design support across business, data, application, and technology domains. Align IT strategy with business objectives by...

Job DescriptionKey accountabilities and decision ownership:Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager. And ensure enterprise customer is always kept informed on technical complaint status.Log every customer interaction...

Technical Support Specialist – Tier 2Key ResponsibilitiesResolve complex technical issues and escalations across end-user IT environments.Perform root-cause analysis for recurring, critical, and high-impact incidents.Lead technical remediation during major incidents and service disruptions.Coordinate with vendors for advanced diagnostics, repairs,...

• Manage and govern Service Desk & Technical Support services• Monitor SLA performance and service quality• Handle escalations and operational risks• Prepare monthly and ad-hoc reports• Drive continuous improvement and process optimization• Coordinate with stakeholders, vendors and internal teams• Manage service reviews, audits and improvement...

Technical Support Specialist – Tier 1Key ResponsibilitiesProvide onsite and remote technical support for Windows and Apple desktops, laptops, workstations, iMacs, and MacBooks.Diagnose and resolve routine hardware, software, operating system, and connectivity issues.Support printers, scanners, IP telephones, accessories, and other IT peripherals.Log,...

Description Key accountabilities and decision ownership:  Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager.  And ensure enterprise customer is always kept informed on technical complaint status.Log every customer...

URGENT HIRING – QATARTECHNICAL ENGINEER – 01 No.Requirements:Bachelor’s Degree in Civil EngineeringMinimum 5 years of relevant experienceStrong experience in Technical & Engineering CoordinationExperience in reviewing Shop Drawings, Technical Submittals & Method StatementsGood knowledge of Construction Drawings & SpecificationsExperience in...

Workflow: 1. L1 remote support for tickets Grabbing incident or service request tickets involving entry level & midrange level industry standard router and switches. IP and optics devices hardware and software issues Routing and switching troubleshooting Incident ticket analysis, remote support & resolution Methods of procedure creation Communicating with...

Welcome to Your Next Adventure! The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help shape the future of our NOC and support functions. What You’ll Get Your Hands On Oversee monitoring of networks, servers, security systems, and...

AV User Support, Incident & Event Support • Act as the first point of contact for AV-related incidents, service requests, and operational support, with clear, courteous, and professional communication before, during, and after AV usage.• Log, categorize, prioritize, and update all AV incidents and service requests in the approved ticketing system with...

Position Name: Mechanical Engineer (Infrastructure Projects)Experience: Min 8 YrsJob Location: Site baseWorking Hrs: 10hrs (Including Lunch Break) / 6 DaysDomain: Expertise in Mega Infrastructure PWA Projects, with a specialization in pumping stations. Job Responsibilities:Develop mechanical systems for large-scale pumping stations.Oversee the...

Design develop and test mechanical components and systems ensuring optimal performance and adherence to specifications Conduct root cause analysis for mechanical failures and implement effective corrective actions to prevent recurrence Collaborate with cross-functional teams including design manufacturing and quality assurance to integrate mechanical...