technical support manager

Job Opportunity: Technical Support Manager **Location**: Mesaieed, Qatar **Company**: Arouku Technology About Us Arouku Technology is a leading provider of innovative IT solutions, specializing in enterprise systems, cloud services, and digital transformation. With a strong presence in Mesaieed, we are committed to delivering reliable technology support...

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DescriptionIT Technical Support will act a first line of support, also will play key role in monitoring the effectiveness of IT support activities, and in assessing the need for additional IT support resources based on incident type, criticality, resolution time, etc. the IT support personnel will provide immediate IT support services to end users through...

**Job Role**: **Requirements**: - LAN/WAN basic troubleshooting. - Coordinate arrangements for external technical support where problems cannot be resolved in-house, based on instructions from the IT Operation Manager or IT Director. - Good experience providing technical support over the phone, professional demeanor, and previous customer service experience...

We are currently in search for a team member to fill in the position of **Technical Support for IT Devices and Solutions**: Job description Includes (but not limited to): - Execute Scheduled/Assigned Job Card based on CRM - Enter all Job Cards into CRM for Tracking - Reporting to PM - Gathering Technical Information/BOQ for Projects assigned by PM for...

Job Overview IT Technical Support will act as the first line of support, monitoring the effectiveness of IT support activities, and assessing the need for additional IT support resources based on incident type, criticality, resolution time, etc. The IT support personnel provide immediate IT support services to end users through the Service Desk ticketing...

Moreover, technical support officers need to talk to users directly, as well as create written documentation, requiring excellent written and verbal communication. **Technical Support Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. -...

Job Description: In this role you will be part of corporate support team working in shifts providing first level and second level service support related to IT Systems. You will be responsible for end user equipment installation, maintenance, pro-active monitoring, troubleshooting on all systems and support of various functions related to IT systems...

The successful candidate will be responsible to perform, maintain and develop TC applications to support the requirements of the business needs.

Job Title: Dynatrace Technical Support Experience Level: 2/+ Years. **Required Skills**: - 1- Experience in APM, preferably Dynatrace products and Cloud knowledge (MS Azure)._ - 2- Assist in the configuration and implementation of best practices and maintain Dynatrace environment._ - 3- Ability to identify, und_ _Responsible for an in-depth, technical...

Key Responsibilities (Technical Support) - Diagnose and resolve software, configuration, and system-related issues - Escalate complex issues to development or senior support teams with proper documentation - Guide users through software setup, usage, and best practices - Maintain accurate records of issues, resolutions, and customer interactions - Create and...

Key Responsibilities (Technical Support) - Diagnose and resolve software, configuration, and system-related issues - Escalate complex issues to development or senior support teams with proper documentation - Guide users through software setup, usage, and best practices - Maintain accurate records of issues, resolutions, and customer interactions - Create and...

**Role**:Software Installation Engineer / Technical Support Engineer The software installation engineer is responsible for analyze customer environmental and system architecture specifications. The work is performed in closely with other members of the Installation department, project managers and customers. Key Responsibilities: - Install and configure...

**Business Unit** - QNB - Qatar**Division** - Not Applicable**Department** - Not Applicable**Country** - Qatar**Closing Date** - 20-Mar-2026 **About QNB**: Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence...

Educational Qualifications · Bachelors degree in: o Information Systems o Business Administration o or a related discipline · Mandatory Oracle Supply Chain Management (SCM) Certification Experience · Minimum 5 years of experience in: o HelpDesk and technical support services o System training delivery o User support within government or enterprise...

**A**irl**ine Support Team Service Representative** **Full Time** **Doha - Qatar** Our team provides Operational Fleet and Service Delivery support for Rolls-Royce Civil Engine customers within the Middle East, Africa and Central Asia region. We deliver the best jet engines in the world through intelligent innovation and a collaborative approach. We're...

Location- Doha, Qatar- Experience- 5- Job Type- Recruitment**Job Description**: **Technical Support Engineer** **Scope of Work** - Service provider to extend client Techn.icaJ support team by three (3) skilfed teohrical engineers to handle the daily tasks. - Layer 1 and layer 2 support for users and endpoints - Setup and maintain any required software on...

We are seeking a proactive and skilled IT Technical Support Technician to provide on-site and remote support to our clients. The role involves troubleshooting and resolving issues related to desktops, printers, servers, and network infrastructure. Experience in configuring access control systems, biometric attendance machines, and other ELV devices is...

**How You’ll Make an Impact** - Planned maintenance: - Define planned scope and intervals - Review & communicate modification definitions - Review of necessary parts - Inspection test plans - Borescope report review - Unplanned Maintenance: - Trips / failed starts - Remote diagnostic reporting - Project reporting requirements: - KPIs - Maintenance record...