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Retail Manager

4 months ago

Al Rayyan Municipality, Qatar QATAR Airways Full time

  • Manage and motivate the QDFC retail team to increase sales and ensure efficiency. Tour the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
  • Analyse sales figures and forecast future sales to achieve departmental budget. Use information technology to record sales figures for data analysis and forward planning; analyse and interpret trends to facilitate department planning.
  • Ensure that the merchandise is displayed attractively and customers can easily shop for what they need; manage stock levels and make key decisions about stock control.
  • Ensure standards for quality, customer service and health and safety are met; resolve health and safety, legal and security issues promptly.
  • Work to create a win-win situation where customers are satisfied and have a great shopping experience in HIA.
  • Update colleagues on business performance, new initiatives and other pertinent issues to ensure effective communication across the department.
  • Maintain awareness of market trends in the retail travel industry, understand forthcoming customer initiatives and monitor what competitors are doing.
  • Initiate positive changes based on on-going observation to improve the business performance.
  • Organise special promotions, displays and events in order to maximise profits and meet the target budget. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.
Qualifications About you The successful candidate will have the following qualifications and skills:

  • Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience.
  • Experience in retail developing, managing and influencing people and the bottom line results.
  • Experience in customer facing, fast paced business.
  • Financial knowledge of Cash handling, banking and working with budgets.
  • Experience working in Middle East; international business or luxury market experience.
  • Prior experience with Duty Free or airport.