Contact Center Representative

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients' complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to clients...

You Have These Minimum Qualifications Two years of project management, agile, or business process experienceTwo years of experience working in a contact center environmentCommand of PowerPoint, Excel (can maintain complex spreadsheets), Project, and familiarity with process tools such as VISIO, with the ability to build compelling stories with data, text,...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers. Manage service level of all customer service...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer to join our team and play a pivotal role in providing outstanding service to our valued customers.Manage service level of all customer service aspect of the HIA...

Call Center Agent - 15 Responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting company products or services. Telemarketing Specialist: Conduct outbound calls to prospective customers, promote products or services, generate leads, and achieve sales targets. Technical Support Agent:...

Manage inbound and outbound calls on time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records...

MustHaves:• 2+ years of highvolume (80+) call center experience, ideally includes some outboundcall center experience• 1+ year remotework experience• No more than 3mo workgap since last role• Have been in pastpositions for 1+ years (do not want candidates who have been inconsecutive short contracts)• Needs tobe tech savvy: experience working with...

Must Haves:• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience• 1+ year remote work experience• No more than 3mo work gap since last role• Have been in past positions for 1+ years (do not want candidates who have been in consecutive short contracts)• Needs to be tech savvy: experience...

About the role: Hamad International Airport is a dynamicand innovative aviation company dedicated to delivering exceptionalcustomer experience. We are seeking a motivated Contact CentreOfficer (Arabic Speaker) to join our team and play a pivotal rolein providing outstanding service to our valued customers.Manage service level of allcustomer service aspect of...

We are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales.As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people...

About the role: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers.Manage service level of all customer service...

Back Office Representative (Customer Service) Job details Here's how the job details align with yourprofile . Job type Temporary Contract Location Full job descriptionJob Summary:The role holder ensures effective handling of non-direct customer interaction requests, such as escalated inquiries and complaints, and follows up on requests. The role also...

You Have These MinimumQualificationsTwo years of project management,agile, or business process experienceTwo yearsof experience working in a contact centerenvironmentCommand of PowerPoint, Excel (canmaintain complex spreadsheets), Project, and familiarity withprocess tools such as VISIO, with the ability to build compellingstories with data, text, and...

Job Summary:The role holder is responsible for developing and managing effective scheduling and manpower systems for the contact center and other related customer business units.Responsibilities: Analyze historical call trends and forecast future trends. Prepare staff schedules based on business needs. Monitor and address Call Centre SLA issues, including...

We are looking for Customer Service Representatives with a positive, calm and professional attitude. As a Customer Service Representative you will be managing customer queries and complaints in-person, on-calls and online platforms. You will be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do...

We are seeking a dynamic Outdoor Senior Sales Representative to join our significant team. As a key player in our sales force, you will be responsible for cultivating relationships, closing deals, and representing our brand with delicacy and professionalism.Responsibilities: Engage in outdoor sales activities to promote our products and services. Support and...

We are seeking a dynamic Outdoor Senior Sales Representative to join our significant team. As a key player in our sales force, you will be responsible for cultivating relationships, closing deals, and representing our brand with delicacy and professionalism.Responsibilities:Engage in outdoor sales activities to promote our products and services.Support and...

Responsiblity:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative's questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the calls...

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

Must Haves:3+ years of outbound call center experience (ideally 5+ years)1+ year of remote work experience, preferably in a healthcare environmentExperience working in a fast-paced environment – OK with making on average 100+ calls each dayNeeds to be tech savvy: experience working with technology, computers, etc.A great communicator - both written and...