Customer Service Agent

Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide...

Customer Service Representativesto provide superior customer services to all customers calling thecall centre.Guide customers on available Ooredoo productand services, packages, value added servicesFollowstandard procedures for proper escalation of unresolved issues tothe appropriate internal teams.Ensure proper recordingand closure of all issues.Research,...

We are currently looking for Customer service agent who is having experience in E Commerce to join our customer service team in Economic Group.As a customer service agent you will:Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities Improve customer...

About the role:As a Senior Customer Service Agent, you will be responsible for helping us achieve this ambition:Offers passengers the highest level of services, keeping in line with the seamless and convenient world-class experience we want to deliver to all customers and the role is for outgoing and detail-oriented personalities who are passionate about...

Job Purpose:The Customer Service Supervisor will be responsible for managing a team of customer service agents. The primary responsibility of this role is to ensure that the team delivers excellent customer service and maintains high levels of customer satisfaction. This position will require leadership, organizational, and communication skills to...

Understand the demand of consumers to provide timely service and solutions.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.Keep records of...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.Develop and implement customer service policies and procedure.Manage a team of customer service representatives and call centre agents.Monitor customer interactions to ensure quality standards are metHandle escalated...

We are looking for Bilingual Call center agents/Team leaders:Team leaders: English/ArabicCall center agents: English/Arabic or English/TagalogExperience in customer serviceAvailable locally in QatarThe salary package for Agents ranges from 3700 to 4200 QARThe salary package for Team Leaders is QARApplication Question(s): Visa type (company, Family, hayya,...

PublishedJanuary 8, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Customer service supervisor for Doha, Qatar.Job Responsibilities: Respond to customer service issues on time. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Maintain...

(Bilingual Only - Arabic & English)Job Summary:- We are looking for bi-lingual medical professionals to join 24/7 customer support call center. You will be the first point of contact and act as the face of the company for any customer questions, clarifications or concerns. You will be working with a young and energetic team of agents processing inbound and...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities: Improve customer...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

We are seeking a dynamic and customer-focused individual to join our team as a Rental Sales Associate.In this role, you will be responsible for assisting customers with their car rental needs while also managing billing processes for corporate clients.Your primary objective will be to provide exceptional service to all customers, ensuring their rental...

_We are Hiring a customer service officer (Arabic Nationalities)_As Agent Customer Service in Kate Facility Management QatarResponsabilities: Customer Service (Receiving Call from Tenant) Solving Issues all Kate Properties 24 Assigning work to technicians by using Rent Manager Software Reviewing issues (like pending) Provide detailed information on services...

About the Job To give excellent service to consumers by resolving their queries and to continually provide high standards of care throughout the relationship with the customer.Your Tasks Answering of customer calls and providing assistance in a positive, friendly and helpful attitude. Take ownership for resolving customer's enquires and complaints promptly...