Chat Support Specialist
2 weeks ago
Job Description:
Starlink Qatar is seeking a Chat Support Specialist to join our remote team in Doha.
As a Chat Support Specialist, you will be responsible for providing excellent customer service and support through our chat platform.
This is a part-time position with the opportunity to work remotely.Responsibilities:
- Respond to customer inquiries and provide support through chat in a timely and professional manner
- Assist customers with product information, pricing, order processing, and issue resolution
- Utilize communication and persuasion skills to effectively handle customer concerns and provide solutions
- Document all customer interactions and maintain accurate records
- Collaborate with other team members to ensure customer satisfaction
- Continuously learn and adapt to new systems, processes, and product knowledge
- Provide feedback to improve customer service processes and procedures Requirements: 2 years of experience in customer service or a related field Independent and reliable with the ability to work remotely
- Excellent communication skills and the ability to persuade customers effectively
- Strong problemsolving skills and attention to detail
- Ability to work in a fastpaced environment and meet deadlines
- Proficiency in using chat support software and customer service platforms Benefits:
- Dental insurance
- Disability insurance
- Company equipment provided for remote work
Working Environment:
At Starlink Qatar, we believe in continuously learning and adapting to stay ahead in a rapidly changing world.
As a Chat Support Specialist, you will have the opportunity to grow and develop your skills in a dynamic and supportive team environment.
Deadline to Apply:
June 25, 2024
Equal Opportunity Statement:
Starlink Qatar is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Chat Support Specialist
- Remote Work posted on GrabJobs .
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