IT Administrator

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Nair System Full time
  • Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
  • Mandatory: 2+ years' experience working with Microsoft Client and server

platforms as a helpdesk technician.

  • Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;

Azure

  • Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.
  • Mandatory: Knowledge of Basic Network support.
  • Mandatory: Ability to support users on a functional level, by offering guidance on

how to use systems and equipment.

  • Mandatory: Fluent Arabic & English speaker
  • Optional: Knowledge of Helpdesk ticketing system.
  • Desirable: Network Certifications Network+/CCNA

Key responsibilities & competencies:

Serving as the first point of contact for customers seeking technical assistance

over the phone or email.

  • support users on a functional level, by offering guidance on how to use systems and

equipment.

  • Performing remote troubleshooting through diagnostic techniques and pertinent

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