Manager - Warehousing & Distribution (4pl)

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Demoura Lawson Consulting LLC Full time

Key Roles & Responsibilities
Warehouse Operations

  • Build organizational efficiencies and processes to cover multiple areas of the warehousing and distribution cycle (capacity planning, capital spending, gap analysis, etc.)
  • Drive inventory management, productivity, accuracy, and loss prevention programs
  • Work closely with the Senior Manager & Clients to set-up warehouse's KPIs and track performance against KPIs
  • Continuous review of all Value-Added Services for profitability, customer retention and growth in all activities
  • Participate in the tendering process and the development of Service Level Agreements (SLA) in line with customers' requirements.
  • Manage effectively and efficiently all project activities and resources (human, financial, physical / material assets, etc.) in order to meet expected results Efficiencies and Systems
  • Prepare and develop budgets and annual activity and procurement work plans based on expected year-end outputs and prepare monthly reporting of performance vs. budget.
  • Develop basic revenue models, P&L, and cost-to-completion projections and make decisions accordingly.
  • Prepare qualitative substantive and periodic financial progress reports as may be required by the project(s)
  • Ensure the full utilization of the Warehouse Management System, visual management systems and customs systems.
  • Establish SOPs for warehouse operations and ensure that all warehouse personnel adhere to them. Client Relationship Management
  • Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requirements related to warehouse operations.
  • Collaborate with clients to understand their logistics needs and develop customized solutions to meet their unique requirements.
  • Regularly communicate with clients to provide updates on warehouse activities, performance metrics, and service enhancements.

Supplier Coordination

  • Coordinate with suppliers to ensure timely delivery of goods and materials to the warehouse.
  • Establish and maintain strong relationships with suppliers to optimize procurement processes and minimize lead times.
  • Monitor supplier performance and address any issues or concerns that may impact warehouse operations or customer satisfaction.

Leadership and Training

  • Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities.
  • Supervise subordinate staff, assign work activities, monitor performance and review results.
  • Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism.

Other

  • Perform other job-related duties and projects as assigned.

Communication

Internal Communication:

  • Senior Manager
  • Warehousing & Distribution, M&L Product and Functional
Managers

  • Corporate Finance Manager
  • Procurement
  • HSEQ
  • Legal
  • Sales

Purpose:

  • Update on SLA Compliance issues and new services to be offered to existing clients. Provide operational KPIs reports and process improvement initiatives. Work on process improvement
  • Ensure financial data is accurate, timely and in accordance with company policies. Develop reporting systems to identify and capture key revenue and expense streams.
  • Prepare RFQ, RFP and any other documentation required to procure all operating equipment and consumables. Participate in/advice to Tender Committees on all submissions for procurement.
  • Develop and ensure compliance to a regulated HSE & Quality system relevant to Cold Supply Chain solutions
  • Confirmation of contractual and legal obligations. Renewal of contracts and development of appropriate terms and conditions.
  • Provide presales support to Sales Dept.

External Communication:

  • Customers
  • Customs Authorities
  • Government Ministries (MOE)

Purpose:

  • Collaborate with customers to identify their requirements, increase customer retention and drive growth in all activities
  • Ensure compliance with all relevant local procedures and processes
  • Keep updated on regulatory requirements in regards to the storage, packaging,labelling and distribution of supply chain commodities

Occupational Health & Safety and Environment

Accountability:

Accountable to their line manager and direct reports so far as is reasonably practicalto ensure:

  • safe place or work;
- safe systems of work;
- safe plant & equipment;
- provision of information and training.

Responsibility:

Responsible for:
His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company's activities

In particular to:

  • Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;
  • Ensure all employees and contractors under their cont

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