Customer Service Evaluator

We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Doha, Qatar, to assess the customer service standards in several interesting venues. This is a Part-Time Job Your main task will be to pose as a real customer and evaluate the staff...

Understand the demand of consumers to provide timely service and solutions.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.Keep records of...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.Develop and implement customer service policies and procedure.Manage a team of customer service representatives and call centre agents.Monitor customer interactions to ensure quality standards are metHandle escalated...

Responsible for overseeing theoperations of the customer service department and call centre toensure high levels of customersatisfaction.Develop and implement customerservice policies and procedure.Manage a teamof customer service representatives and call centreagents.Monitor customer interactions to ensurequality standards are metHandle escalatedcustomer...

Job Purpose:The Customer Service Supervisor will be responsible for managing a team of customer service agents. The primary responsibility of this role is to ensure that the team delivers excellent customer service and maintains high levels of customer satisfaction. This position will require leadership, organizational, and communication skills to...

_We are Hiring a customer service officer (Arabic Nationalities)_As Agent Customer Service in Kate Facility Management QatarResponsabilities: Customer Service (Receiving Call from Tenant) Solving Issues all Kate Properties 24 Assigning work to technicians by using Rent Manager Software Reviewing issues (like pending) Provide detailed information on services...

Company DescriptionSika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative...

Initiates the development of policies, systems and procedures to establish or enhance job evaluation program in order to ensure documentation, grouping, evaluation, grading, control and management of all positionsUpdates job evaluation and grading standards, such as the Grade Level Matrix, maintenance of Benchmark Jobs, Job Family Descriptions, etc.Develops...

Initiates the development of policies, systems and procedures to establish or enhance job evaluation program in order to ensure documentation, grouping, evaluation, grading, control and management of all positions Updates job evaluation and grading standards, such as the Grade Level Matrix, maintenance of Benchmark Jobs, Job Family Descriptions, etc....

We are reputed Engineering Consultants based in Doha, We are looking for Customer Service representative for our Sister company with more than 5+ years of experience, preferably Arabic speaker.Key Responsibilities:- Order Processing: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement, modifications,...

Job description: MALE ONLY- Welcoming all customers with a smile.- Attract potential customers by answering service inquiries and provideinformation about other services.- Provide accurate information to the customer and make sure that thecustomer understands their chosen driving package.- Open the customers file and help them fill out the required forms...

CUSTOMER SERVICE:Job ID :2338Location :Doha - QatarIndustry :Hospitality / Tourism / RecreativeFunctional Area :Customer Service / TelecallingAED 1, ,300.00Other Benefits :Food+Accomodation+Transport+Water+ElectricityGCC Driving License :No**Description: - Should have experience in Same Role. Detailed description will be discussed while facing interview...

Job descriptionCustomer Service ResponsibilitiesResponsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...

About the role:As Customer Service Improvement Officer, you will be responsible for helping us achieve this ambition:Deliver customer service and terminal operational training within the department, as well as conduct customer service and operational improvement campaigns on a regular basis with the aim of creating and maintaining a customer centric airport...

Key ResponsibilitiesLiaison with Sub-Contractors,internal Customer Services/other internal teams on progress andresolution of each Service Order JobCreationand maintenance of Sub-Contract database including all equipmentunder contract with 3rd parties.Co-ordinateExternal sub-contractor processes andrelationshipsLiaise and negotiation withSub-Contractors to...

Responsibilities: Handle inquiries, complaints, and requests with professionalism and efficiency. Assist in administrative tasks such as data entry, filing, and document management. Collaborate with team members to ensure smooth operations and customer satisfaction.Requirements: Minimum of 23 years of experience in customer service or administration....

Responsibilities: Act as the primary point of contact for clients, providing exceptional customer service and addressing inquiries, concerns, and feedback promptly and professionally. Proactively identify and pursue sales opportunities to generate new business and expand our client base in the cleaning and hospitality industry. Conduct sales presentations...

PublishedJanuary 8, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Customer service supervisor for Doha, Qatar.Job Responsibilities: Respond to customer service issues on time. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Maintain...

We are looking to hire a qualified Customer Service Manager to join our dynamic team. Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints Promoting and sharing customer service policies to...

Duties and Accountabilities: Lead the project's overall M&E efforts, including the design and oversight of a strong M&E plan and Performance Management Plan (PMP). In coordination with stakeholders, draft/prepare M&E plans and associated M&E templates. Support in the collection and monitoring of all M&E activities under the project, including reviewing data...