Admissions and Records Executive

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar City University College - Ulster University (Doha Qatar) Full time

Job Purpose

Key Relationships
Executive Dean, Director of Education, Academic Consultant, City University College team members, External stakeholders and Awarding Bodies

Duties and Responsibilities

  • Provide excellent customer service to applicants, students, and university staff
  • Input applicant and student data into the university's student information system, virtual learning platforms and knowledge awarding bodies such as Pearson, Classe365, Canvas, Blackboard etc.
  • Manage student records ensuring accuracy and completeness of data.
  • Process student enrolment and module registration.
  • Update student records with changes in program, address, or other relevant details.
  • Verify student information for official documents like transcripts and graduation certificates.
  • Respond to student enquiries regarding fees, enrollment status, and academic progress.
  • Liaise with other university departments (e.g., finance, student affairs, marketing and recruitment) regarding student records.
  • Maintain interdepartmental communication and liaisoning.
  • Prepare reports and data analysis to support admissions planning and decisionmaking.
  • Provide administrative support to the admissions team and prepare student related documentation
  • Adhere to university policies and procedures on admissions and student records management.
  • Contribute to the continuous improvement of admissions and student records processes.
  • Stay uptodate with current industry trends, university regulations and best practices.
  • Maintain student records and files

Skills

  • Working knowledge of education regulations and admissions procedures
  • Excellent organizational skills and attention to detail
  • Strong communication and interpersonal skills, with the ability to build rapport with applicants, students, and university staff
  • An organized, methodical approach to work with a patient and flexible attitude.
  • Ability to manage time effectively and work under pressure and prioritize tasks.
  • Knowledge of Microsoft Office suite (Outlook, Word, Excel and PowerPoint) and student information systems (Pearson, Classe365, Canvas, Blackboard etc.)
  • Ability to both work independently and work as a member of a team in a collaborative environment.
  • Ability to maintain confidentiality as required.

Qualifications

  • Bachelor's degree (or equivalent) in a relevant field (e.g., education, business administration).
  • A dynamic and social personality with a proactive role in supporting applicants, students and university staff

Experience

  • A minimum of two years' experience working in admissions or office administration is required.
  • Experience of working in an educational or training environment is preferred.

Education:

  • Bachelor's (required)

Experience:

  • Admissions: 2 years (required)

Location:

  • Doha (required)

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