![OCS Qatar LLC](https://media.trabajo.org/img/noimg.jpg)
Help Desk Executive
2 weeks ago
Role and Responsibilities:
- Manages the daytoday administration of the building reception
- Answering telephone calls and performs inspection of the interior and exterior of the properties to ensure that it is being
- Properly maintained to keep the building attractive and safe.
- Ensures all vacant units' turnover procedures
- Inform tenants about all services and events available at the time and handles all complaints.
- Receives request for maintenance, informs call centre and maintenance without a delay.
- Receives and prepares work orders and delegate them to the maintenance staff and follows up that certain repairs are completed properly and in a timely manner.
- Monitors daytoday outsource service performance to assure full compliance with standards established within the service agreements.
- Maintains pleasant relationships with all tenants, understanding and being sensitive to their cultural background and economic status.
- Interacts with residents in a courteous and professional manner. Develops a sense of community among residents by maintaining good and harmonious resident relationships, staff to relationships, and encouraging positive interactions in the building.
- Maintains all building and tenants documents and forms in a file.
- Makes that necessary correspondence regarding the building / tenants matters.
- Responsible for proper operations of outsource service provider as (Security, Housekeeping, Pest Control, Landscaping, Laundry).
- Be point of contract between Property Management and outsource service providers.
- Provide guidance to service providers as to the OCS requirements, standards, policies and procedures to ensure clear understanding of what is expected.
- Complete quality reports on regular basis.
- Conduct viewings and liaises with potential tenants to a achieve successful lettings
- Issue and collects tenancy agreements
- Collect payments and follow up bounced cheques
- Procure all items related to Property Management and furniture and Issue rental invoices when needed
- Liaise with suppliers and supervise delivery and installation when required
Salary:
From QAR3,000.00 per month
Application Question(s):
- Are you able to provide NOC?
Experience:
Help Desk Executive: 2 years (required)
Application Deadline: 31/01/2023
Expected Start Date: 01/02/2023
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