Service Desk Analyst

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.We're looking for passionate, self-motivated, and creative team players who want to work hard and be...

We are looking for a Deal DeskAnalystEnergy Jobline would like to introducethe role of Deal Desk Analyst based in Farnborough, UK. If youthink you are a suitable match for this role, please hit the applybutton for more details.The Deal DeskAnalyst serves a key role in the salescycle - partnering with sales, salesoperations, finance and otherback-office teams...

We are looking IT Service Desk/Help Desk engineer for Qatar location.Experience: 4+ YrsShould have experience in helpdesk activities.Pay: QAR7, QAR8,000.00 per monthExperience: IT Service Desk/Help Desk: 3 years (preferred)Language: Arabic (preferred)

2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)Proven expertise with positive customer service skills and communication skillsExperience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9Experience with ITSM /...

Energy Jobline would like to introduce therole of Deal Desk Analyst based in Los Angeles, CA, USA. If youthink you are a suitable match for this role, please hit the applybutton for more details.trusted advisor to the sales team,and serves as the primary point of contact across various ... Actas a liaison between business users and technical teams to...

2--4-year technical degree OR equivalent inwork experience as a Service Desk Analyst (1-2years)Proven expertise with positive customerservice skills and communication skills*Experience with ACD systems, such as any of the following: Amazon(AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys,NICE InContact, Five9Experience with ITSM /Ticketing...

Urgent IT Job Opening at Qatar Position : Service Desk Lead Bilingual Work Location: Doha, Qatar Experience : 10 + yrs Should have experience in IT support in a lead position for minimum 34 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2 staff. English &...

IT Service Desk (Field Support)Responsibilities: Provide end user desktop support via remote control viewer (SCCM) Deploy standard Applications from SCCM package deployment. Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper...

Supervise, train, and mentor service deskstaff. Monitor and manage service requests andincident queues. Ensure that service requestsare prioritized and resolved in a timelymanner. Escalate and manage high-priority orcomplex issues.Incident TrendAnalysis Ensure that service requests andincidents are logged, prioritized, assigned, and resolved in atimely and...

Education Qualification/ Certification: Bachelor's degree in computer science, Management Information Systems or equivalent experienceMandatory Skills :Relevant IT certifications such as Microsoft, Networking etc. will be an advantage Hands on experience to perform remote troubleshooting. Experience in managing high volume of customer service. Overarching...

We are looking for a Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their stay.Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd...

Front Desk Manager Full-time Company Location: Souq Waqif Boutique Hotels by TivoliCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates...

Company DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job...

Company DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Responsibilities for...

Company Location: Souq Waqif Boutique Hotels by TivoliCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and...

Perform question/problem diagnosis and provide enduser support over the phone or remotely with the objective of minimizing nonproductive time by employees across the organization Provide efficient and effective support to all IT users to maintain operation of required systems and minimize nonproductive time by employees across the organization Ensure users...

KeyResponsibilities:Inspect personal computer equipment,as well as install hardware and peripheral components such asmonitors, keyboards, printers and disk drives on user'spremisesEnsure ongoing and consistencemaintenance and update of the Group's activedirectoryInstall and configure specifiedsoftware packages such as operating systems, business...

Current Microsoft or Cisco certifications backed with practical hands-on experience (MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals) is a plus.Hands on experience of the different network systems such as CISCO IPT, VPN service and first level basic network troubleshooting skills.ITIL V4 foundation (training to be provided).In-depth knowledge and...

Ø Current Microsoft or Cisco certifications backed with practical hands-on experience (MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA and CCNP)Ø Hands on experience of the different network systems such as CISCO IPT, VPN service and first level basic network troubleshooting skills.Ø ITIL v3 / v4 foundation (Training will be provided).Ø...

Gather, select, extract,integrate, calculate, publish, interpret and provide GIS data andinformation used in maps, charts, reports and documents based ondepartmental criteria such as aerial/satellite imageries,coordinate systems, geo-referencing, contours, service levels,elevations, property lines, right of ways, roadways, landallocation records, survey/site...