Service Admin

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Swan Global WLL Full time

We are Hiring

Position:
Service Admin**Must have - 8 years' experience in Qatar

Qualification:
BTEC or Engineering degree with - 8 years' Experience

Duration: 1 Year

Salary: 4000(Full Package)

Duty Hours: 10hrs/6 days

Job locations:
Doha

  • Update and maintain the Service project tracker (new service jobs entering, expiry and its notification, PPM, CM, callout etc. tracking)
  • Ensure the Service visits are attended as per the schedule and update the attended date in the tracker
  • Collect the Customer signed PPM, CM and call out visits report from the Service team immediately after the visit/task completion
  • Save the PPM, CM and call out reports to the respective service project folder with by creating the subfolder with visited duration as per the contract
  • Highlight to Commercial Manager to submit the invoice as per the contract payment term along with Customer signed reports
  • Maintain the corrective call log for individual service jobs, track and highlight if the callout visits are exceeding from the agreed contract for additional claim
  • Schedule the service team as per the service contract tracker and update in the service team master schedule tracker
  • Notify through mail and call to the Customer on the scheduled service visits and get the confirmation prior to send the service team at site
  • Closely coordinate with PM, CPM, Service lead and Service coordinator on all the tasks to avoid the gaps
  • Attend Customer calls and respond by understanding the contract scope, and give the visit schedule accordingly
  • Service Folder creation as per approved folder structure with proper identification
  • Collect all handover files and save in respective project/service folders
  • Create and maintain correspondence log (all project related In/Out letters)
  • Receive and acknowledge incoming letters and documents
  • Draft letters in coordination with project managers and follow up for signatures
  • Document printing, scanning, submission to customer etc.
  • Archive documents of completed projects
  • Coordinating with subcontractors for any reports and document submission
  • Maintaining database of manpower and monitoring expiration of POs
  • Coordinating with Service Team for new/renewal of 3rd party manpower requirements
Local hiring only

Please submit CV with Valid QID

If you are Interested request to please share your updated resume

on WhatsApp for Further Process.

Job Type:
Contract

Contract length: 12 months

Salary:
QAR4,000.00 per month

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 11/11/2023
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