Order-Taker Room Service

2 weeks ago


Baladīyat al Ghuwayrīyah, Qatar Hilton Full time


An Order-Taker is responsible for taking RoomService orders in a professional, timely, and efficient manner todeliver an experience that will exceed our Guests' food,beverage, and culinary expectations.

What will I be doing? As anOrder-Taker, you would be responsible for the below;

  • Answer guest calls in a warm and friendly manner
  • Takeorders and manage the service chart
  • Monitor activity todetermine order flow
  • Respond to guest inquiries andrequests in a timely, friendly, and efficient manner
  • Perform opening and closing duties, as needed
  • Helpfellow team members and other departments whenever necessary tomaintain a positive working relationship
  • Attend allmandatory training as instructed by the management team
  • Attend all the daily briefings and meetings together with the team
  • Receive complaints and resolve problems
  • Tomaintain timekeeping and personnel records
  • Monitorcompliance with safety and hygiene regulations
  • Maintaining high levels of communication and teamwork at all timesAn Order-Taker is always working on behalf of our Guests and otherTeam Members.
To successfully fill this role, you should maintainthe attitude, behaviours, skills, and values that follow:

  • Excellent verbal skills
  • Positive attitude
  • Good communication skills
  • Committed todelivering high levels of customer service
  • Excellentgrooming standards
  • Flexibility to respond to a range ofdifferent work situations
  • Ability to work on your own orin teams It would be advantageous in this position for you todemonstrate the following capabilities and distinctions:
  • Experience in Food and Beverage department and/or industry
  • Previous experience of cash handling
  • Previousexperience in a similar role
  • Knowledge of Food HygieneRegulations What will it be like to work for Hilton? The future ofhospitality is bright at Hilton: a leading global hospitalitycompany with a diverse portfolio of world-class brands. Dedicatedto filling the earth with the light and warmth of hospitality, wehave welcomed more than 3 billion guests in our more than 100-yearhistory. Hilton is proud to have an award-winning workplaceculture, and we are consistently named among one of theWorld's Best Workplaces. We support the mental andphysical wellbeing of all Team Members, so they can Thrive, thanksto innovative programs and benefits such as workplace flexibility,career growth and development, and our Go Hilton Team Member Traveldiscount program. Hilton prioritizes understanding and integratingour Team Members' unique perspectives andvoices—along with those of our Guests, Owners, Suppliers,and Partners—to cultivate a diverse and inclusiveenvironment for all. Check out the Hilton Careers blog andInstagram to learn more about what it's like to be onTeam Hilton We are an equal opportunity employer and valuediversity at our company. We will ensure that qualified individualswith protected disabilities are provided reasonable accommodationto participate in the job application or interview process, toperform essential job functions of his or her role, and to receiveother benefits and privileges of employment. Please contact us torequest accommodation.


  • Baladīyat al Ghuwayrīyah, Qatar Hilton Full time

    An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As an Order-Taker, you would be responsible for the below; Answer guest calls in a warm and friendly manner Take orders and manage...


  • Baladīyat al Ghuwayrīyah, Qatar Hilton Full time

    An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As an Order-Taker, you would be responsible for the below; Answer guest calls in a warm and friendly manner Take orders and manage...


  • Baladīyat al Ghuwayrīyah, Qatar Hilton Full time

    An Order-Taker is responsible for taking RoomService orders in a professional, timely, and efficient manner todeliver an experience that will exceed our Guests' food,beverage, and culinary expectations. What will I be doing? As anOrder-Taker, you would be responsible for the below; Answer guest calls in a warm and friendly manner Takeorders and manage the...

  • In Room Dining

    4 weeks ago


    al-Jumayliyah, Qatar Four Season Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...


  • al-Ghuwayriyah, Qatar Hilton Full time

    An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As an Order-Taker, you would be responsible for the below; • Answer guest calls in a warm and friendly manner • Take...


  • al-Jumayliyah, Qatar Hilton Full time

    As an Order-Taker, you would be responsible for the below; Answer guest calls in a warm and friendly manner Take orders and manage the service chart Monitor activity to determine order flow Respond to guest inquiries and requests in a timely, friendly, and efficient manner Perform opening and closing duties, as needed Help fellow team members and other...


  • Al-Jumayliyah, Qatar Hilton Full time

    As an Order-Taker, youwould be responsible for the below; Answer guest callsin a warm and friendly manner Take orders and manage theservice chart Monitor activity to determine order flow Respond to guest inquiries and requests in a timely,friendly, and efficient manner Perform opening andclosing duties, as needed Help fellow team members andother...

  • Order Taker

    4 weeks ago


    al-Jumayliyah, Qatar Accor Full time

    Order Taker - In Room Dining QualificationsYour experience and skills include: You've completed a hotel & catering course, and have gained a minimum of 1 years of hospitality experienceAbility to focus attention on guest needs, remaining calm and courteous at all timesFluency English language, Arabic is a plusStrong interpersonal and problem solving...


  • al-Ghuwayriyah, Qatar Hilton Full time

    An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As an Order-Taker, you would be responsible for the below; • Answer guest calls in a warm and friendly manner • Take...

  • Order Taker

    2 weeks ago


    al-Jumayliyah, Qatar Accor Full time

    Order Taker - In Room Dining QualificationsYour experience and skills include: You've completed a hotel & catering course, and have gained a minimum of 1 years of hospitality experienceAbility to focus attention on guest needs, remaining calm and courteous at all timesFluency English language, Arabic is a plusStrong interpersonal and problem solving...


  • al-Jumayliyah, Qatar Hilton Full time

    As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards: • Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met • Maintain the computerized Work Order System. This requires logging and recording all...


  • Al-Jumayliyah, Qatar Hilton Full time

    As a Housekeeping-Order Taker, you will beresponsible for performing the following tasks to the higheststandards: Handle team member and guest requests bydelegating to the appropriate individuals and follow up to ensuredepartment and hotel standards are met Maintain thecomputerized Work Order System. This requires logging and recordingall service requests,...


  • al-Jumayliyah, Qatar Hilton Full time

    As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards: Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met Maintain the computerized Work Order System. This requires logging and recording all service...


  • al-Jumayliyah, Qatar Hilton Full time

    As an Order-Taker, you would be responsible for the below; • Answer guest calls in a warm and friendly manner • Take orders and manage the service chart • Monitor activity to determine order flow • Respond to guest inquiries and requests in a timely, friendly, and efficient manner • Perform opening and closing duties, as needed...

  • In Room Dining

    2 weeks ago


    Al-Jumayliyah, Qatar Four Season Full time

    About Four Seasons:Four Seasons is powered byour people. We are a collective of individuals who crave to becomebetter, to push ourselves to new heights and to treat each other aswe wish to be treated in return. Our team members around the worldcreate amazing experiences for our guests, residents, and partnersthrough a commitment to luxury with genuine heart....

  • In Room Dining

    2 weeks ago


    al-Jumayliyah, Qatar Four Season Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Order Taker

    2 months ago


    al-Wakrah, Qatar ST. REGIS HOTELS & RESORTS Full time

    • Take room service orders over the phone. • Answer questions on menu selections, and check with kitchen staff. • Answer guest questions or concerns regarding the origin, vintage, and style of various wines. • Place and log call back for room service order. • Notify guests and management of delays in service delivery. •...

  • Order Taker

    2 weeks ago


    Al Wakrah, Al Wakrah, Qatar ST. REGIS HOTELS & RESORTS Full time

    Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements,...


  • Al-Khawr, Qatar Al Mihan Full time

    **LOCATION- AL KHOR** **Order Taker** - Greet customers in a friendly and professional manner - Take orders accurately and enter them into the system - Provide customers with accurate information about the menu items - Upsell menu items when appropriate - Process payments and provide change - Assist with customer inquiries and complaints - Clear and clean...


  • Al Khor, Al Khor, Qatar Al Mihan Full time

    LOCATION- AL KHOROrder Taker Greet customers in a friendly and professional manner Take orders accurately and enter them into the system Provide customers with accurate information about the menu items Upsell menu items when appropriate Process payments and provide change Assist with customer inquiries and complaints Clear and clean tables Maintain stock and...