Customer Support Officer

2 weeks ago


Baladīyat al Ghuwayrīyah, Qatar Ooredoo Doha Full time

Job Description:
Ooredoo Q.P.S.C. is seeking a motivated and experienced Customer Support Officer to join our team on a part-time, remote basis.

As an Associate Level Customer Support Officer, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a timely manner.


Responsibilities:

  • Answering incoming customer inquiries via phone, email, or chat
  • Resolving customer complaints and issues effectively
  • Providing product information and assistance to customers
  • Processing orders, returns, and exchanges
  • Maintaining accurate customer records and documentation
  • Collaborating with other team members to ensure customer satisfaction Requirements: 3 years of experience in customer support or a related field
  • Excellent communication skills
  • Adaptable and resourceful personality traits
  • Strong problemsolving skills
  • Leadership abilities
  • Ability to work remotely and effectively manage time
  • Proficiency in MS Office applications
  • High school diploma or equivalent Benefits:
  • Employee discounts
  • Medical coverage
  • Life insurance Working environment: At Ooredoo Q.P.S.C., we strive for a harmonious workplace where collaboration and respect prevail. We value teamwork and encourage our employees to grow and excel in their roles.

Deadline to apply:

Equal opportunity statement:
Ooredoo Q.P.S.C.

is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

All qualified applicants will receive consideration for employment.

How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Customer Support Officer
  • Remote Work posted on GrabJobs .
To flag any issues with this job please use the Report Job button on GrabJobs

  • Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full time

    About the role As a system support officer, you will be responsible for assignments/re-assignments of cases that includes GCEO, Executive Management escalations, Social Media, Skytrax posts in a timely manner, also responsible for mediating between various claiming agencies, conducting MS Dynamics checks and procedural training for new joiners in Head Office...


  • Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full time

    Operational accountabilities include: Co-ordinate system enhancements to CROAMIS with IT service providers by analyzing business requirements to ensure improvements within QAS Cargo business processes. Co-ordinate testing of system releases, updates and fixes with external stakeholders such as government agencies, end customers, Oracle Financials and...

  • Customer Care Officer

    2 weeks ago


    Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full time

    About the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...


  • Baladīyat al Ghuwayrīyah, Qatar Winged Recruitment Full time

    This a Full Remote job, the offer is available from: Qatar Are you searching for a role where your communication skills and empathy can make a difference? Winged Recruitment is thrilled to unveil a fantastic opportunity for aspiring Junior Customer Support Specialists to embark on a fulfilling career journey. Leveraging our innovative approach to talent...


  • Baladīyat al Ghuwayrīyah, Qatar Winged Recruitment Full time

    This a Full Remote job, the offer isavailable from: Qatar Are you searching for a role where yourcommunication skills and empathy can make a difference? WingedRecruitment is thrilled to unveil a fantastic opportunity foraspiring Junior Customer Support Specialists to embark on afulfilling career journey. Leveraging our innovative approach totalent...


  • al-Ghuwayriyah, Qatar Ooredoo Doha Full time

    Job Description: Ooredoo Q.P.S.C. is seeking a motivated and experienced Customer Support Officer to join our team on a part-time, remote basis. As an Associate Level Customer Support Officer, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a timely manner. Responsibilities: -...

  • Customer Engineer

    2 weeks ago


    Baladīyat al Ghuwayrīyah, Qatar Voli_Agency _LTD Full time

    About The Role In this role,you'llcollaborate closely with engineers, productmanagers, and leadershipstakeholders to integrate API seamlessly. As a Customer Engineer,you'll not only guide customersthrough the integrationprocess but also act as their technicaladvocate throughouttheirjourney. Responsibilities Design and implementtechnicalsolutions using the...


  • Baladīyat al Ghuwayrīyah, Qatar human capital group qatar Full time

    Service Cardmembers enquiries primarily face to face and over the phone, ensuring at all times that all requests are responded to in a timely and professional manner. - Provide first contact resolution on all Cardmember enquiries for any customer service related enquiries and facilitate the information from other departments to the benefit of the Cardmember....

  • Customer Engineer

    2 weeks ago


    Baladīyat al Ghuwayrīyah, Qatar Voli_Agency _LTD Full time

    About The Role In this role,you'll collaborate closely with engineers, productmanagers, and leadership stakeholders to integrate API seamlessly. As a Customer Engineer, you'll not only guide customersthrough the integration process but also act as their technicaladvocate throughout theirjourney. Responsibilities Design and implement technicalsolutions using...

  • Customer Experience

    2 weeks ago


    Baladīyat al Ghuwayrīyah, Qatar Qatar Airways Qatar Airways Full time

    About the role You will provide daily administration support for the smooth functioning of the Administration Coordinator (HIA Lounges) under Customer Experience. You will manage and complete multiple tasks, and projects within specified timeframes ensuring the integrity of all information and data. You will skillfully draft internal communication and manage...


  • al-Jumayliyah, Qatar Itmam Consultancy Full time

    This is a remote We are seeking an outgoingindividual for our Virtual Hospitality Advisor As a Virtual Hospitality Advisor, you will be responsible for booking amazingtrips for corporate and leisure clients in destinations all aroundthe world! This position is great for anyone who absolutely lovesto travel and help others with Roles& Responsibilities...


  • Al-Jumayliyah, Qatar Itmam Consultancy Full time

    This is a remote We are seeking anoutgoingindividual for our Virtual Hospitality Advisor As a VirtualHospitality Advisor, you will be responsible for bookingamazingtrips for corporate and leisure clients in destinations allaroundthe world This position is great for anyone who absolutelylovesto travel and help others with Roles& ResponsibilitiesResearch,...


  • Baladīyat al Ghuwayrīyah, Qatar Qatar Gas Full time

    As a Remote Customer Service Specialist atQatargas Operating Company Limited, located in Doha, Qatar, youwill be responsible for providing exceptional customer service toour clients through various communication channels. This part-timeposition at the Associate Level requires at least 4 years ofexperience in a customer service...


  • Baladīyat al Ghuwayrīyah, Qatar Qatar Gas Full time

    As a Remote Customer Service Specialist at Qatargas Operating Company Limited, located in Doha, Qatar, you will be responsible for providing exceptional customer service to our clients through various communication channels. This part-time position at the Associate Level requires at least 4 years of experience in a customer service role.Responsibilities:...


  • Baladīyat al Ghuwayrīyah, Qatar qatar petroleum doha Full time

    As a Customer Service Representative at Qatar Petroleum, you will have the opportunity to work remotely from the comfort of your own home in Doha, Qatar. This entry-level position is perfect for individuals who are resourceful, motivated, creative, and excel at time management.Responsibilities: Answering inbound calls and emails from customers in a...


  • Baladīyat al Ghuwayrīyah, Qatar qatar petroleum doha Full time

    As a Customer Service Representative at QatarPetroleum, you will have the opportunity to work remotely from thecomfort of your own home in Doha, Qatar. This entry-level positionis perfect for individuals who are resourceful, motivated,creative, and excel at time management.Responsibilities:Answering inbound calls and emails from customers in a...


  • Baladīyat al Ghuwayrīyah, Qatar Talent Pal Full time

    Customer Service Assistant(Job Number: CUS Description Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments...


  • Baladīyat al Ghuwayrīyah, Qatar Starlinks Full time

    Job Description: Starlink Qatar is seeking a Chat Support Specialist to join our remote team in Doha. As a Chat Support Specialist, you will be responsible for providing excellent customer service and support through our chat platform. This is a part-time position with the opportunity to work remotely.Responsibilities: Respond to customer inquiries and...


  • Baladīyat al Ghuwayrīyah, Qatar United Development Company Full time

    Responsibilities:Oversee and manage the online support team, ensuring that all customer inquiries and issues are addressed in a timely and professional manner Develop and implement strategies to improve online customer support processes and procedures Work closely with other departments, such as IT and marketing, to ensure a seamless online customer...

  • Remote Chat Support

    2 weeks ago


    Baladīyat al Ghuwayrīyah, Qatar SocialPays Full time

    This is a job application, open for applicants from all countries, for online customer support workers doing live chat support. This means you will be handling the live chat messages for a business on their website and social media accounts. Full training is provided and we are looking for people who can start work right away. You are able to set your own...