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Café Supervisor
2 weeks ago
Looking for an exciting opportunity in the hospitality industry? Join our team as we seek a dedicated Cafe Supervisor to lead and manage the daily operations of our vibrant cafe.
This role requires someone with a passion for exceptional customer service, a knack for team leadership, and a keen eye for maintaining quality standards.
If you're enthusiastic about creating memorable experiences for patrons and thrive in a fast-paced environment, we welcome you to apply.
Become an integral part of our team, where your skills and enthusiasm will contribute to the success and growth of our establishment- Accurately schedule staff to business level based on forecast
- Ensure the health and safety of staff and customers in the café
- Responsible for cash handling, safe verification and daily deposits
- Ordering and Inventory monthly
- Maximize revenues by communicating regularly with the outlet manager and F&B team to implement agreed upon strategies, practices, and promotions
- Oversee and manage the designated Coffeeshop and its operational and manpower planning
- Monitor and be responsible for sales performance of the respective outlet
- Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies
- Involve in investigation of issues relating to customer complain (Service and Product Quality)
- Attending to customers' needs, complaints and enquiries
- Recruit, train, supervise and develop staff
- Perform related duties/tasks as required
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Experience:
Cafe Supervision: 3 years (required)
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