Sales Advisor
4 days ago
POSITION: SALES ADVISOR
PERMANENT / QATAR
Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE's ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality, we are looking for agile, passionate, and authentic personalities who are eager to evolve in a highly creative and challenging environment.
YOUR WORK ENVIRONMENTAs a Sales Advisor, and part of the CELINE Qatar retail team, you will participate in the development of the brand in the local market. This experience will enable you to coordinate and support the effective management of the shop floor as well as learn and self-develop in an environment surrounded by professionals with high determination and competence.
Your Impact- Contribute to the development of sales and monitor the achievement of common sale objectives as well as motivate and communicate KPIs.
- Welcome and advise our customers and provide the best customer service.
- Drive utilization of client book and implement CRM strategies for yourself and the team.
- Share with our customers the story behind our products and deliver our expertise as well as train the teams on new products and merchandise.
- Assist the Manager in the maintenance of visual guidelines.
- Ensure stock loss is minimized by supporting management conduct weekly rotative inventories and bi-annual stock takes and maintaining stock room standards.
- Guarantee stock safety, accuracy, and compliance.
- Assist in dealing with customer complaints, after sales service ensuring they are dealt with within the remit of our policies.
- Lead with creativity and inspire the team through morning briefings, training and direct coaching together with management.
- Instruct and supervise the team in the correct execution of operating procedures, pricing, merchandise receipt, and product returns.
- Support the digital evolution of the house and suggest ideas for the brand to continue developing.
- Be a great ambassador of CELINE and the group.
- Endorse the CELINE spirit with your creativity and your sense of excellence.
- Position requires a minimum of 2 years in Sales and/or Customer Service role in fashion or luxury sector or equivalent.
- High product and fashion sensitivity and knowledge.
- Ability to understand and go beyond customers' needs to provide them the best customer experience.
- Taste for challenge and a team spirit.
- Sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential to your success at CELINE.
Workplace: Vendome Mall, Qatar
OUR COMMITMENT
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
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