Senior Associate Investor Service Administration
1 week ago
The incumbent will perform custodian services to investors including account maintenance, safekeeping of certificates and documents, preparation of reports and record keeping of transactions.
Role Description:- Perform timely investor services.
- Log queries/problems of customers and internal departments and escalate where necessary for timely resolution.
- Provide timely and accurate information to the external and internal auditors when required.
- Ensure safe keep Investors Documents.
- Co-ordinate activities with Treasury, Investment & Trade Operations for the receipt of source documents.
- Ensure maintain the investor database on a timely basis.
- Ensure timely update customer accounts, calculation of P&L, commissions, fees and other account related items under the direct supervision and review of the Head of Investor Services.
- Support the supervisor of Investor Services in the preparation of customer account reports and other reports as required by the regulatory authority and management.
- Comply with operational policies and procedures, document retention requirements and set security procedures.
Bachelor degree in Accounting or Banking & Finance, seasoned with 5-7 years' experience in investment banking.
Required Special Skills:- Sound knowledge and background in back office investment activities including reporting, recordkeeping and accounting.
- Excellent oral and written communication skills in English and Arabic (preferred).
- Possess strong knowledge of investment systems and software application skills (MS Office).
- Ability to work in teams from diverse cultural backgrounds.
- Personal integrity and self-management.
- Strong analytical and organization skills.
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