Customer Service

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar RERA SERVICES Full time

Rera Services is looking for a Cleaning Services Supervisor / Customer Service Representative with experience in the cleaning industry in Qatar. The ideal candidate must have at least one year of experience in a cleaning services company and possess a valid Qatar ID. This role involves supervising cleaning staff, ensuring service quality, and handling customer inquiries professionally.

Responsibilities:
  • Supervise cleaning staff and ensure services are delivered as per Rera Services' standards.
  • Handle customer inquiries, complaints, and service requests efficiently.
  • Coordinate cleaning schedules and assign tasks to cleaners.
  • Conduct quality checks and ensure customer satisfaction.
  • Maintain records of services, staff attendance, and client feedback.
Requirements:
  • Minimum 1 year of experience in a cleaning services company in Qatar.
  • Must have a valid Qatar ID.
  • Strong leadership and communication skills.
  • Ability to handle customer service and resolve issues professionally.
  • Must be currently inside Qatar (we do not hire from outside).

If you meet the requirements, apply now and be part of Rera Services' growing team

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Facilities Services

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