Customer Service Lead

Responsibilities and ExpectationsAs our Customer Service Lead, you will play a critical role in delivering exceptional customer experiences and driving revenue growth through proactive sales efforts.

Job descriptionJob Description Overview*** This position is contingent upon contract award ***SOS International LLC (SOSi) is seeking a Service Center Lead to manage service order support for a facility O&M contract in Doha, Qatar.Essential Job Duties• Manage facility maintenance records and service orders for the contract.• Supervise supporting...

The Tanqeeb team is looking for a skilled Airline Customer Service Lead to manage customer relationships and ensure seamless coordination of all customer-related enquiries. The ideal candidate will possess excellent communication skills, business acumen, and experience in customer-facing roles.You will be responsible for promoting and maintaining the highest...

Job Description:You'll be responsible for managing the front desk operations at our office, serving as the first point of contact for walk-in customers. This role requires providing solutions or directing customers to the right person while projecting a professional company image through in-person and phone interaction.Key Responsibilities:Establish account...

About the JobClimbing Mountains is seeking a highly motivated and experienced Customer Service Director to join our team. As a key member of our management team, you will be responsible for leading and developing our customer service strategy to deliver exceptional customer experiences.The successful candidate will have at least 1 year of experience in a...

Department: Customer ServicesJob PurposeTo lead and oversee all aspects of the customer service operation. You will be responsible for developing strategies to enhance customer satisfaction, managing customer service teams, and ensuring service delivery aligns with the PWA's (Public Works Authority) overall objectives.Key ResponsibilitiesDevelop and...

About Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our dedication to providing unparalleled service has earned us numerous accolades, including being recognized by FORTUNE Magazine's 100 Best Companies to Work for.We are a dynamic and fast-paced...

Department: Customer ServicesJob PurposeTo lead and motivate a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for managing team performance, reporting customer interactions, and implementing new initiatives.Key ResponsibilitiesManage all operational aspects of a...

Customer Care Call Center RoleQNB Group, a leading banking institution in the Middle East and Africa region, seeks to hire a skilled Customer Service Representative to join its Customer Care Call Center team. The successful candidate will be responsible for providing exceptional customer service over the phone, utilizing advanced contact technology to...

Job DescriptionThe Customer Support Lead is responsible for monitoring and improving the customer experience of the subscription service across all service and support channels.The Lead will be accountable for setting and delivering the KPIs (including but not limited to customer churn, CS, and FTR) relating to support and CX, specifically ensuring that...

Job OverviewRera Services is a leading cleaning services company in Qatar, seeking a Cleaning Services Supervisor / Customer Service Representative to join our team.

We are seeking a Customer Experience Lead to join our team at Kempinski Hotels. This exciting opportunity offers the chance to make a real impact and contribute to the success of our business.About UsWe are a global hotel group with a long history of providing exceptional hospitality services. Our team is dedicated to creating unforgettable experiences for...

Company OverviewlxbfYeaa is a global leader in the hospitality industry, committed to delivering exceptional guest experiences and fostering a culture of excellence.Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Manager to join our team. The ideal candidate will have a strong background in hospitality management and...

Job SummaryECCO Gulf Majorel Qatar seeks a highly skilled Customer Service Manager to lead our team in delivering exceptional customer experiences across various channels. As a key member of our operations team, you will be responsible for managing daily customer operations, addressing escalations, and ensuring timely resolution of customer inquiries.Key...

About UsCompany OverviewEstablished in 1964, lxbfYeaa has grown to become the largest bank in the Middle East and Africa region.We provide a comprehensive range of advanced products and services through our subsidiaries and associate companies across three continents.Our extensive network includes over 1,000 locations and an ATM network of 4,300 machines,...

We are a global maritime services group specializing in ship supplies, stores, spare parts, and leading technical maritime brands.This role requires a highly organized individual with experience working on ERP systems and proficient in MS Office applications.The ideal candidate will possess exceptional customer service skills and have the ability to build...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Rera Services is looking for a Cleaning Services Supervisor / Customer Service Representative with experience in the cleaning industry in Qatar. The ideal candidate must have at least one year of experience in a cleaning services company and possess a valid Qatar ID. This role involves supervising cleaning staff, ensuring service quality, and handling...

Join Ecolab's industry leading Customer Service team as Customer Service Rep in Doha, Qatar and see why Top Employer Institute has ranked Ecolab as one of the top Employers in Egypt, Saudi Arabia & UAE. We're growing and need talented people like you to help us continue to protect the world's most vital resources.In this role, you will be the dedicated...

Rera Services is looking for a Cleaning Services Supervisor / Customer Service Representative with experience in the cleaning industry in Qatar. The ideal candidate must have at least one year of experience in a cleaning services company and possess a valid Qatar ID. This role involves supervising cleaning staff, ensuring service quality, and handling...