Contact Center Officer

About The RoleWe are currently recruiting for Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for the implementation of...

Malomatia Contact Center seeks a highly skilled Business Excellence Specialist to drive operational efficiency, quality, and continuous improvement within the contact center environment.About Malomatia:At malomatia, we strive to deliver exceptional customer experiences through our innovative contact center solutions. As a key member of our team, you will...

OverviewThe Senior Solution Consultant - Presales plays a pivotal role in driving revenue growth and delivering exceptional customer experiences. Reporting to the Head of Sales, this position is responsible for engaging with potential clients, understanding their business needs, and designing tailored solutions to address their contact center...

Purpose: Highly Qualified & experienced leader to perform remarkable service delivery of telco Contact CentreContext: Working closely with the customer in terms of service delivery, maintaining customer relation, resolving gaps in BAU operations.Role Accountabilities:Developing and improving customer interaction and voice response systems; designing user...

About the RoleWe are seeking a motivated Customer Service Representative to join our team and provide outstanding service to our valued customers.Key Responsibilities:Manage service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Conduct complaint investigations followed by recommendations and/or...

About the RoleThe Contact Center Management Role is responsible for overseeing the daily operations of our call center, ensuring that customers receive timely and effective support. This involves developing and implementing strategies to improve customer service, manage customer relationships, and drive customer loyalty.In this role, you will lead a team of...

HUB BUSINESS CENTER Job Description:We are seeking a Business Operations Coordinator to join our team. In this role, you will be responsible for providing administrative support to our management team, ensuring the smooth operation of the office, and delivering exceptional customer service.Key Responsibilities:Maintain a well-organized and secure office...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

About The RoleWe are currently recruiting for a highly skilled Senior Operations Officer – Technology to join our team in Doha. As a key member of our Customer Contact Centre, you will be responsible for supporting the implementation, administration and management of integrated global Contact Centre software applications.Key Responsibilities...

Job DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....

About The JobThis is an exciting opportunity to join our dynamic team as a Senior Operations Officer – Technology. You will be responsible for designing and implementing efficient Contact Centre systems and processes to enhance customer satisfaction and loyalty.Key Responsibilities Include:Designing and implementing business continuity plans to ensure...

About HUB BUSINESS CENTER:HUB BUSINESS CENTER is a dynamic and fast-paced organization that requires a skilled Business Operations Coordinator to join our team. In this role, you will be responsible for providing administrative support to our management team, ensuring the smooth operation of the office, and delivering exceptional customer...

As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:Allocation of the parking stands of DIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.Day to day flight data processing and validation on the operational day and the next day in the Airport...

ResponsibilitiesThe Service Experience Director will be responsible for leading the development and implementation of customer-centric strategies across all touchpoints. This includes creating and maintaining a customer database, developing and implementing a customer loyalty program, and monitoring customer satisfaction metrics.You will lead a team of...

Job SummaryWe are seeking colleagues who can perpetuate a culture of modern design and exceptional service, with a passion for delivering outstanding customer-tailored experiences.As Guest Service Officer – Communications Centre, you will be responsible for creating a welcoming experience for our guests through helpful and exceptional service, answering...

Job Description:HUB BUSINESS CENTER requires an Office Management Position that involves providing exceptional administrative support to our management team. As an Office Manager, you will be responsible for maintaining the smooth operation of the office, ensuring all tasks are completed efficiently, and providing top-notch customer service.Key...

Senior Writing Center Instructor for VCUarts QatarBenefits of working at VCUAll full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs,...

About the RoleTo deliver high-quality corporate training to Aspire Zone President Office employees, focusing on the corporate training program and quality initiatives.Develop and implement structured training programs for various audiences within a set timeline.Foster experiential learning through exercises that increase awareness, modify attitudes,...

Job DescriptionAirport Operations Control Center Officer plays a pivotal role in ensuring the safe and efficient movement of aircraft and passengers through Hamad International Airport. The officer is responsible for allocating parking stands, processing flight data, and monitoring system performance.The officer updates the Airport Operational Database with...

About Our OpportunityWe are seeking a highly skilled and experienced administrative professional to fill a key role at our Doha office. This position will support the Qatar Mission Center Office and all programs in-country.Job SummaryThe successful candidate will be responsible for managing the reception area, greeting employees and visitors, and ensuring...