Sales Executive

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time

Overview of the role:

  • The primary focus of the role will be to support the sales objectives of the company through achieving given sales and CSI targets and providing first-rate service to current and potential customers.

What you will do:

  • Achieve and maintain the company prescribed standard sales policies and procedures
  • Achieve or exceed the allocated monthly sales targets
  • Achieve or exceed NPS (net promoter score)
  • Ensure that Company procedures are adhered to in terms of handling cash and credit customers
  • Improve selling techniques and customer handling skills
  • Maximize all sales finance and cash, including insurance, accessories, tinting window, service packages, and paint protection, promoting parts exchange
  • Ensure 100% Connect entry (web, telephone enquiries, and walk-in) with proper follow-up
  • Ensure 100% zero overdue before close of business hours
  • Ensure 100% test-drive offered to customers with proper documentation
  • Ensure 100% necessary documents have been submitted to the relevant department
  • Ensure quality of job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction

Skills

Required Skills to be successful:

  1. Customer service skills
  2. Selling skills
  3. Negotiation skills
  4. Excellent communication

About the Team:

  • Reporting to the Sales Manager and will work closely with the Sales team and internal and external stakeholders.

What equips you for the role:

  • Bachelor's Degree or Diploma
  • 2-3 years' experience in automotive sales
  • Valid Qatari driver's license
  • Proficient in Microsoft Office
  • Proficient in English; Arabic is a plus
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