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Remote Contact Center Specialist
4 weeks ago
Job Description: As a Remote Contact Center Specialist at Snoonu, you will be responsible for providing exceptional customer service and support to our clients. You will be handling inbound and outbound calls, emails, and messages to assist customers with inquiries, issues, and feedback. Your primary goal will be to ensure customer satisfaction and loyalty by addressing their needs in a timely and professional manner. Responsibilities: - Answer incoming calls and respond to customer emails and messages promptly and efficiently - Provide product information, troubleshoot issues, and resolve customer complaints - Document all interactions and maintain accurate customer records - Collaborate with other departments to ensure seamless customer experience - Stay up to date on company policies, products, and services to provide accurate information to customers - Identify and escalate priority issues to the appropriate channels - Meet and exceed customer service targets and KPIs - Proactively seek opportunities to improve customer service processes and procedures Requirements: - Minimum of 3 years of experience in a customer service role - Proven track record of delivering high-quality customer service - Excellent communication skills, both written and verbal - Strong problem-solving skills and a customer-focused mindset - Passionate and driven individual with a strong work ethic - Ability to conduct research and provide accurate information to customers - Proficiency in using CRM systems and other customer service tools - Ability to work independently and in a fast-paced environment - Flexibility to work non-traditional hours, including evenings and weekends Benefits: - Profit sharing opportunities - Medical coverage - Visa sponsorship for eligible candidates - Recognize and reward based on performance and merit Equal Opportunity Statement: Snoonu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Deadline to apply:Join our team as a Remote Contact Center Specialist and be part of a company that values your passion, drive, and dedication to customer service excellence. Apply now How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Remote Contact Center Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Remote Contact Center Specialist
2 weeks ago
al-Jumayliyah, Qatar Snoonu Full timeJob Description: As a Remote Contact Center Specialist at Snoonu, you will be responsible for providing exceptional customer service and support to our clients. You will be handling inbound and outbound calls, emails, and messages to assist customers with inquiries, issues, and feedback. Your primary goal will be to ensure customer satisfaction and loyalty...
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Contact Center Manager
4 weeks ago
al-Ghuwayriyah, Qatar Hamad Medical Corporation Full timeJob Description: Hamad Medical Corporation is seeking a Contact Center Manager to join our team in a remote work capacity. As the Contact Center Manager, you will be responsible for overseeing the operations of our contact center, ensuring that all communications with patients and healthcare professionals are handled in a timely and efficient manner. This...
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Remote Contact Center Specialist
2 weeks ago
Al-Jumayliyah, Qatar Snoonu Full timeJob Description: As a Remote Contact CenterSpecialist at Snoonu, you will be responsible for providingexceptional customer service and support to our clients. You willbe handling inbound and outbound calls, emails, and messages toassist customers with inquiries, issues, and feedback. Your primarygoal will be to ensure customer satisfaction and loyalty...
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Contact Center Manager
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar Hamad Medical Corporation Full timeJob Description: Hamad Medical Corporation is seeking a Contact Center Manager to join our team in a remote work capacity. As the Contact Center Manager, you will be responsible for overseeing the operations of our contact center, ensuring that all communications with patients and healthcare professionals are handled in a timely and efficient manner. This...
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Contact Center Officer
4 weeks ago
al-Ghuwayriyah, Qatar QNB Group Full timeJob Description: Qatar National Broadband Network (QNBN) is currently seeking a dedicated and resourceful Contact Center Officer to join our team. This position will be based in Doha, Qatar, and will be offered as a part-time role with the opportunity for remote work. Responsibilities: - Handle inbound and outbound customer inquiries via phone, email, and...
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Contact Center Officer
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QNB Group Full timeJob Description: Qatar National Broadband Network (QNBN) is currently seeking a dedicated and resourceful Contact Center Officer to join our team. This position will be based in Doha, Qatar, and will be offered as a part-time role with the opportunity for remote work.Responsibilities: Handle inbound and outbound customer inquiries via phone, email, and chat...
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Contact Center
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al-Ghuwayriyah, Qatar QATAR Airways Full timeYour specific responsibilities include: • Analyze as-is processed and perform gap analysis, subsequently derive the to-be processed and prepare business requirements for features and functionalities required in the IT software for improving user experience and processes. • Create functional and technical specification documents and ensure relevant...
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al-Jumayliyah, Qatar Winged Recruitment Full timeThis a Full Remote job, the offer is available from: Qatar Are you passionate about driving digital marketing campaigns and maximizing online visibility? Winged Recruitment, a leader in talent acquisition, is excited to present an exceptional opportunity tailored for experienced Online Advertising Specialists. With our commitment to fostering innovation in...
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Contact Center Officer Arabic Speaker
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al-Ghuwayriyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.…About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable…Responsibilities: Make calls...
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Online Advertising Specialist Remote
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Al-Jumayliyah, Qatar Winged Recruitment Full timeThis a Full Remote job,the offer is available from: Qatar Are you passionate about drivingdigital marketing campaigns and maximizing online visibility?Winged Recruitment, a leader in talent acquisition, is excited topresent an exceptional opportunity tailored for experienced OnlineAdvertising Specialists. With our commitment to fosteringinnovation in remote...
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Online Advertising Specialist Remote
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al-Jumayliyah, Qatar Winged Recruitment Full timeThis a Full Remote job, the offer is available from: Qatar Are you passionate about driving digital marketing campaigns and maximizing online visibility? Winged Recruitment, a leader in talent acquisition, is excited to present an exceptional opportunity tailored for experienced Online Advertising Specialists. With our commitment to fostering innovation in...
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Contact Center Officer Arabic Speaker
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Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction....About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable...Responsibilities: Make calls to...
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Online Call Center Specialist
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Al-Jumayliyah, Qatar AL JAZEERA ACADEMY Full timeJob Description: We arelooking for a dedicated and motivated Online Call Center Specialistto join our team at Al Jazeera Media Network in Doha, QA. As anAssociate Level Specialist, you will be responsible for providingexcellent customer service through online communication channels,such as chat, email, and social media platforms.Responsibilities:1. Handle...
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Al-Jumayliyah, Qatar o medical center Full timeLeading medical center in Qatar is lookingfor a Specialist Plastic Surgeon. Candidates who have SpecialistQCHP license or those who have completed dataflow are requested toapply. Attractive package with incentives for the right candidate.Candidates from outside Qatar with valid dataflow and prometric canalso apply.Job Type:Full-time Salary: From QAR28,000.00...
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Remote Customer Service Specialist
4 weeks ago
al-Ghuwayriyah, Qatar Qatar Gas Full timeAs a Remote Customer Service Specialist at Qatargas Operating Company Limited, located in Doha, Qatar, you will be responsible for providing exceptional customer service to our clients through various communication channels. This part-time position at the Associate Level requires at least 4 years of experience in a customer service role. Responsibilities: -...
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Chat Support Specialist
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al-Ghuwayriyah, Qatar Starlinks Full timeJob Description: Starlink Qatar is seeking a Chat Support Specialist to join our remote team in Doha. As a Chat Support Specialist, you will be responsible for providing excellent customer service and support through our chat platform. This is a part-time position with the opportunity to work remotely. Responsibilities: - Respond to customer inquiries and...
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Remote Customer Service Specialist
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Baladīyat al Ghuwayrīyah, Qatar Qatar Gas Full timeAs a Remote Customer Service Specialist atQatargas Operating Company Limited, located in Doha, Qatar, youwill be responsible for providing exceptional customer service toour clients through various communication channels. This part-timeposition at the Associate Level requires at least 4 years ofexperience in a customer service...
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Remote Customer Service Specialist
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Baladīyat al Ghuwayrīyah, Qatar Qatar Gas Full timeAs a Remote Customer Service Specialist at Qatargas Operating Company Limited, located in Doha, Qatar, you will be responsible for providing exceptional customer service to our clients through various communication channels. This part-time position at the Associate Level requires at least 4 years of experience in a customer service role.Responsibilities:...
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Inbound Customer Care
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al-Jumayliyah, Qatar TalentWorldGroup Plc. Full timeCentralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents. Dear Visitor, welcome to our page! TalentWorldGroup is a Revolutionary Multilingual Cloud Contact Center and the International Marketplace of...
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Manager for Medical Center
2 weeks ago
al-Jumayliyah, Qatar ANSAR GROUP OF COMPANIES Full timeUrgently Required Medical Center Manager in Qatar Bachelor's degree in healthcare administration, health services administration, or similar. Master's degree in a related field preferred. Experience in managing a healthcare facility or clinic. Ability to supervise and motivate clinic staff to perform their duties efficiently. Exceptional organizational...