Sales Territory Manager
1 month ago
YOUR TASKS: • Identify, develop and maintain favorable contact with high level decision makers including C-suite level and work to understand strategic business challenges while developing a business fit between DHL Express Qatar and the customer. • Ensure that a high level of professional rapport is developed and maintained with all customers • Establish customer agreements and ensure and that pricing guidelines are always applied and profitability targets for customers are met. • Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual sales (volume and profitability) targets • Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. • Establish actionable sales plans for managing prospects and existing customers. • Make decisions during negotiation with customers related to volume and discount levels as well as additional services offered. YOUR PROFILE: • 3-5 years experience in core sales • Good understanding of the DHL Network • Excellent verbal communication and interpersonal skills • Excellent organisational skills, including ability to prioritise workload • Ability to effectively contribute as a team member as part of a busy team • Proven ability to work under pressure in a fast paced, time sensitive environment • Demonstrated ability to use initiative/judgement to solve job related issues • Strong problem solving capability • Excellent selling skills in a complex sale environment • Experience in a segmented service industry • Experience in the Air Express industry or freight forward industry • Understanding of Supply Chain Management • Strong ability to impact and influence • Good networking skills
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