Customer Care Executive
1 week ago
The job responsibilities of a customer care representative can vary depending on the industry and the specific company, but generally include:
Responding to Inquiries: Customer care representatives are responsible for answering inquiries and providing information to customers about products, services, and company policies.
Handling Complaints: They assist customers with complaints, concerns, and feedback, striving to resolve issues in a satisfactory and timely manner.
Providing Support: Customer care representatives offer support to customers experiencing difficulties with products or services, guiding them through troubleshooting steps or offering solutions.
Processing Orders and Returns: They process orders, returns, exchanges, and refunds according to company policies and procedures.
Managing Accounts: In some cases, customer care representatives manage customer accounts, updating information, and ensuring accuracy.
**Job Types**: Full-time, Permanent
**Salary**: From QAR2,000.00 per month
**Experience**:
- Customer care executive: 1 year (required)
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Customer Care Executive
3 days ago
Doha, Qatar KINGS DENTAL CENTER Full time**CUSTOMER CARE EXECUTIVE (Male)** Excellent customer care service Excellent computer skills Good communication skills At Least 2 years’ experience in the same field. Minimum secondary education. Ready to join immediately, with transferable visa & NOC Pay: QAR2,000.00 - QAR3,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or...
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Customer Service Executive
5 days ago
Doha, Qatar TECH care Full time**We are looking for Customer care Executive ARABIC & ENGLISH Fluency Mandatory** - Assist customers in scheduling service appointments, providing necessary information on service options, and explaining procedures or policies. - Coordinate with service technicians or relevant departments to assign and schedule service tasks based on customers' needs and...
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Sales and Customer Care Manager
8 hours ago
Doha, Qatar Diet Delights Full time**Company Overview**: As the leading meal prep service provider, we are dedicated to delivering high-quality, nutritious, and delicious meals directly to our customers' doors. Our mission is to make healthy eating convenient and accessible to everyone. We are seeking a dynamic Sales and Customer Care Manager to join our team, who will play a crucial role in...
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Manager Customer Care
2 weeks ago
Doha, Qatar Qatar Airways Full timeAs Manager Customer Care & Service Recovery, you will be responsible to enhance Qatar Airways' 5-star proposition through the delivery of a positive and personal Customer Care experience. Leading the Customer Care team in the processing of customer feedback, and ensuring that issues are resolved in a way which enhances customer loyalty, directly increases...
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Customer Care Officer
6 days ago
Doha, Qatar Qatar Airways Full timeAbout the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...
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Customer Care Representative
1 week ago
Doha, Qatar Loop Mobility Full time**Key Responsibilities**: - Handle and resolve customer complaints promptly and efficiently. - Maintain a high level of professionalism and customer satisfaction. - Document and escalate customer issues to the relevant teams when necessary. **Qualifications & Requirements**: - Experience in customer service, handling live chat and phone calls. -...
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Customer Care Service Agent
1 week ago
Doha, Qatar Diet Delights Full timeWe are specialized nutrition company, we're dedicated to transforming lives through tailored nutrition and meal planning. Our mission is to empower individuals to achieve their health and wellness goals by providing nutritious, chef-prepared meals delivered straight to their doorsteps. As we continue to grow, we're looking for a Customer Care Service Agent...
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Customer Care Support Manager
1 week ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Customer Care Support Manager, you will be responsible to manage the provision of a comprehensive support services to employees within QR Corporate Customer Care. Responsible for the development of strategies and concepts associated with support services activities and the systems (Microsoft Dynamics & Hayyakom) for the Support team in...
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Senior Customer Care Officer
2 weeks ago
Doha, Qatar Qatar Airways Full timeTo be successful in this role you will be responsible for leading a team of Customer Care staff based in Doha and outstations that are either directly or indirectly reporting to Customer Care organisation, ensuring customer feedback is managed to the highest standards. You will be managing the investigation process through to finalizing the resolution and...
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Customer Care Briefing Officer
7 days ago
Doha, Qatar Qatar Airways Full timeAs Customer Care Briefing Officer, you will be responsible to assist and support Senior Customer Care Briefing Officer in improving the quality and standards of reporting of Customer Care Briefing unit. You will be rsponsible in initiating the collection of data and investigation reports required in completing the report for higher management. You will be...
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Customer Care Breifing Officer
1 week ago
Doha, Qatar Qatar Airways Full timeAs Customer Care Briefing Officer, you will be responsible to assist and support Senior Customer Care Briefing Officer in improving the quality and standards of reporting of Customer Care Briefing unit. Responsible in initiating the collection of data and investigation reports required in completing the report for higher management. Will be required to...
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Customer Care Outstations Coordinator
3 days ago
Doha, Qatar Qatar Airways Full timeAbout the role We are looking for a skilled Customer Care Outstation Coordinator to join our Customer Care department. You will be responsible for management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. You will also coordinate feedback and recommend...
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System Support Officer
1 day ago
Doha, Qatar Qatar Airways Full timeAs Systems Support Officer, you will be responsible for assignments/re-assignments of cases which includes GCEO, Executive Management escalations, Social Media, Skytrax posts in a timely manner. Also you will be responsible for mediating between various claiming agencies, conducting MS Dynamics checks and procedural training for new joiners in Head Office...
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Customer Care Team Leader
1 week ago
Doha, Qatar International Home Full timeCustomer Care Team Leader **Responsibilities**: 1.All customer service representatives must provide friendly, confident and efficient service to all customers. 1. Answer Telephone Calls and E-Mail Promptly. 2.Collaborate with the Customer Service Team to Provide service to a variety of customers across the globe. 3.Update company policy documentation in...
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Customer Care Briefing Coordinator
1 week ago
Doha, Qatar Qatar Airways Full timeAs Customer Care Briefing Coordinator, you will be responsible for registration of cases in Customer Care database for GCEO and higher management memo preparation. Helps in preparing memos, updates and reports required by higher management. You will monitor and track the investigation process and completion of investigation report through the entire cycle....
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Customer Care Breifing Coordinator
1 week ago
Doha, Qatar Qatar Airways Full timeAs Customer Care Briefing Coordinator, you will be responsible for registration of cases in Customer Care database for GCEO and higher management memo preparation. Helps in preparing memos, updates and reports required by higher management. Monitors and tracks the investigation process and completion of investigation report through the entire cycle....
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Indoor Sales Executive
4 days ago
Doha, Qatar LifeBalance Foot Care Full time_** APPLY IF YOU HAVE a valid 6 MOTNHS minimum QATAR RESIDENCE VISA ONLY**_ Are you exceptional at your indoor sales job? Did you achieve and exceed your sales targets? LifeBalance Foot Care (lifebalance.ae) is in search of the right, enthusiastic and passionate sales executives to join one of its operations in Doha. - A minimum of three years experience...
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Arabic - Customer Care Executive
2 days ago
Doha, Qatar Al Jassim Group Full timeRequirement: **Experience : 1+ Years** **Designation : Arabic Agent** **Location : Qatar** **Responsibilities**: - Answering or making calls to customers to receive their orders, learn about and address their needs, complaints, or other issues with our products or services. - Fluency in English is a must. - Responding efficiently and accurately to...
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Registred Nurse
1 week ago
Doha, Qatar Al-A'ELLA HEALTH CARE COMPANY Full timeResponsibilities for home care nurse - Assist patients during their rehabilitation and recovery - Document patient progress - Provide nursing care in the form of assessment, teaching, treatment, documentation and care coordination - Supervise wound care education - Act as emotional support for patients and families - Provide the highest quality specialized...
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Customer Care Outstations Officer
1 week ago
Doha, Qatar Qatar Airways Full timeAbout the role Responsible for the management of Customer Care in the assigned region/country, delivering the highest level of customer service to customers who have experienced a service failure. Coordinates feedback and recommends solutions to underperformance of QR’s services. Other key responsibilities are: Operational - Respond to customers in a...