Customer Care Executive

7 months ago


Doha, Qatar Cameo projects real estate Full time

The job responsibilities of a customer care representative can vary depending on the industry and the specific company, but generally include:
Responding to Inquiries: Customer care representatives are responsible for answering inquiries and providing information to customers about products, services, and company policies.

Handling Complaints: They assist customers with complaints, concerns, and feedback, striving to resolve issues in a satisfactory and timely manner.

Providing Support: Customer care representatives offer support to customers experiencing difficulties with products or services, guiding them through troubleshooting steps or offering solutions.

Processing Orders and Returns: They process orders, returns, exchanges, and refunds according to company policies and procedures.

Managing Accounts: In some cases, customer care representatives manage customer accounts, updating information, and ensuring accuracy.

**Job Types**: Full-time, Permanent

**Salary**: From QAR2,000.00 per month

**Experience**:

- Customer care executive: 1 year (required)



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