HIA Lounges Manager
2 weeks ago
Responsibilities • To develop new and innovative projects by regularly analyzing customer feedback and review product quality and standards with constant research for raising level of standard. • To ensure that all approved enhancements concerning Lounge infrastructure, facilities, training and skill development of staff and service delivery standard, are to be achieved within the laid down time under budgetary allocation. Identify departmental training needs and the implementation of training programs to ensure employees are well trained to provide exceptional services to customers. • Manage lounge operations, along with ensuring that product and services offered to the customers are reviewed as per Standard Operating Procedures (SOPs) on a regular basis and adopt necessary changes for smooth operations. • Constantly plan and review the laid down procedure/processes for achieving departmental and company targets by developing the required skills in time bound manner. Assists the Line Manager in developing policies and procedures to enhance and ensure strict quality procedures are followed, continually update written policies and procedures to reflect state-of-the-art techniques, equipment and terminology within specified areas of the lounges. • Support on operational/administrative issues with the Manager HIA Lounges in order to enhance standard of productivity and service deliveries matching Qatar Airways' 5 star set standards. • Investigate and conclude the incident or accident report in most judicious manner and compile a report as lay down under group directives. • Manage crisis management program in the event of incident or accident and be fully familiar with the local emergency response plan through regular trainings and constantly evaluate for further improvement in regular manner. Report to Manager HIA Lounges on irregular lounge operations, in advance when possible and as soon as the situation arises, ensure operations are running smoothly. • Constantly strive to upgrade the product and services quality to uplift the existing product by: • Upgrading table set ups and introduce exclusive placemats for individual restaurants. • Introduction of mocktails / cocktails of the month, theme menus. • Establish standard controls that assure a high level of quality control and consistency to mainly develop and implement processes within lounges for new services and service standards: • New equipment's [e.g. glasses] introduction for a particular upgrade. • Planning/ forecasting the requirement, followed by ordering and selection to ensure durability, followed by on the job training for operational staff and finally implementation with an SOP [for accountability] on managing breakages and issuance. • Identify benchmarks within the airline/service industry and developing concepts to raise the service delivery level implementing customer service enhancements. • Review Standard Operating Procedures (SOPs) on a regular basis and adopt necessary changes for smooth operations in the passenger terminal. • Establish measurable Key Performance Indicators for the section in accordance to the set of business targets given for the financial year. • Perform other department duties related to his/her position as directed by the Head of the Department.
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QHSE Officer HIA Hub Lounges
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAbout the role: As QHSE Officer for HIA Lounges, you will be responsible for monitoring quality, health, safety (both occupational and food) and environment, to assess risk, and identify actions to reduce potential hazards. You will perform workplace investigations and respond to incident reports within hub lounges. You will ensure compliance to local and...
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Executive Chef HIA Lounges
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full time§ Support the Senior Manager Lounges to manage the fast-paced lounge operations, by leading the culinary team to ensure the food is delivered on time and to a high standard for every customer. § Manage administrative tasks, taking stock of food, equipment supplies, and purchase orders. § Review staffing levels to meet service, operational, and financial...
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Executive Chef HIA Lounges
2 months ago
al-Jumayliyah, Qatar QATAR Airways Full time§ Support the Senior Manager Lounges to manage the fast-paced lounge operations, by leading the culinary team to ensure the food is delivered on time and to a high standard for every customer. § Manage administrative tasks, taking stock of food, equipment supplies, and purchase orders. § Review staffing levels to meet service, operational, and...
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al-Jumayliyah, Qatar QATAR Airways Full timeThe Qatar Airways Group Recruitment Event in Bhutan Our story started with just four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure, instead, we dare to achieve what’s never been done...
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Lobby Lounge Manager
4 weeks ago
al-Jumayliyah, Qatar MARRIOTT International Full timeCANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management Hospitality, Business Administration, or related major; 2 years experience in the...
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Lobby Lounge Manager
2 weeks ago
al-Jumayliyah, Qatar MARRIOTT International Full timeCANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management Hospitality, Business Administration, or related major; 2 years experience in the food and...
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Lobby Lounge Manager
2 weeks ago
Al-Jumayliyah, Qatar MARRIOTT International Full timeCANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in thefood and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in FoodService Management, Hotel and Restaurant Management Hospitality,Business Administration, or related major; 2 years experience inthe food and beverage,...
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Lounge Support Specialist
4 weeks ago
al-Ghuwayriyah, Qatar V2X Inc Full timeOverviewThe Lounge Support Specialist is primarily responsible for performing the day-to-day lounge support tasks and may also support any of the following functional areas: community activities center (CAC), learning resource center, media center and theater which operate 24 hours a day and 7 days a week. Specific services provided include customer...
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Senior Manager Aviation Business Development
2 weeks ago
al-Jumayliyah, Qatar مطار حمد الدولي Full timeKey responsibilities • Develop and regularly update the aviation development strategy to keep it in line with the business strategy. • Ensure that connectivity and traffic volumes increase in line with Qatar’s 2030 tourism strategy. • Ensure that Aeronautical revenues for HIA are maximised in accordance with HIA business strategy. •...
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Senior Manager Aviation Business Development
2 weeks ago
al-Jumayliyah, Qatar مطار حمد الدولي Full timeKey responsibilities Develop and regularly update the aviation development strategy to keep it in line with the business strategy. Ensure that connectivity and traffic volumes increase in line with Qatar's 2030 tourism strategy. Ensure that Aeronautical revenues for HIA are maximised in accordance with HIA business strategy. Manage preparation of...
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Manager Project Design
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAccountable for the development, design and delivery of minor works and projects management under the scope of HIA Facilities Management. Ensures the design requirements of internal and external stakeholders are met, whilst applying Project Management Institute standards and procedures and appropriate change management governance to deliver cost, quality and...
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Manager Project Design
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAccountable for the development, design and delivery of minor works and projects management under the scope of HIA Facilities Management. Ensures the design requirements of internal and external stakeholders are met, whilst applying Project Management Institute standards and procedures and appropriate change management governance to deliver cost, quality and...
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Indonesia Career Fair Culinary Roles
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeBegin your culinary journey with us. Calling all ambitious & talented culinary professionals to be part of our Talent Community within the Qatar Airways Group. As our network is growing, we are always looking to grow our team in our state-of-the-art global hub – Hamad International Airport (HIA), Doha, Qatar. Our business divisions are always seeking...
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Lounge Support Specialist
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar V2X Inc Full timeOverviewThe LoungeSupport Specialist is primarily responsible for performing theday-to-day lounge support tasks and may also support any of thefollowing functional areas: community activities center (CAC),learning resource center, media center and theater which operate 24hours a day and 7 days a week. Specific services provided includecustomer service,...
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Manager Mechanical Engineering
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeManage a large number of stakeholders on critical issues, and guide the Mechanical team to develop and implement technical solutions. Ensure the applied strategy is proper for the maintenance of the mechanical assets and upkeep of all mechanical systems for the seamless operation of the airport without disruption. To ensure accordance of all maintenance as...
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Manager Mechanical Engineering
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeManage a large number of stakeholders on critical issues, and guide the Mechanical team to develop and implement technical solutions. Ensure the applied strategy is proper for the maintenance of the mechanical assets and upkeep of all mechanical systems for the seamless operation of the airport without disruption. To ensure accordance of all maintenance as...
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Indonesia Career Fair Culinary Roles
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeBegin your culinary journey with us. Calling all ambitious & talented culinary professionals to be part of our Talent Community within the Qatar Airways Group. As our network is growing, we are always looking to grow our team in our state-of-the-art global hub – Hamad International Airport (HIA), Doha, Qatar.Our business divisions are always seeking for...
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Safety Control Of Contractors Supervisor
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAbout the Role Register, vet and assist in the supervision of all contractors proposing to undertake works on the Airport and to control access to the Airport's critical engineering areas and manage the technical operation and maintenance documentation on behalf of the Maintenance section. Operational • Register, assess and monitor the performance...
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Safety Control Of Contractors Supervisor
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAbout the Role Register, vet and assist in the supervision of all contractors proposing to undertake works on the Airport and to control access to the Airport's critical engineering areas and manage the technical operation and maintenance documentation on behalf of the Maintenance section. Operational Register, assess and monitor the performance of all...
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Indonesia Career Fair FB Roles
2 weeks ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeBegin your culinary journey with us. Calling all ambitious & talented hospitality professionals to be part of our Talent Community within the Qatar Airways Group. As our network is growing, we are always looking to grow our team in our state-of-the-art global hub – Hamad International Airport (HIA), Doha, Qatar.Our business divisions are always seeking for...
