See more Collapse

Front Office Agent

1 month ago

Doha, Qatar Fairmont Hotels & Resorts Full time


First impressions are everything As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Reporting To The Director Of Front Office And Assistant Front Office Manager(s), Responsibilities And Essential Job Functions Include But Are Not Limited To The Following:

  • Consistently offer professional, friendly and engaging service.
  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
  • Handle guest requests, questions and concerns effectively and promptly
  • Promote a professional team environment
  • Follow department policies, procedures and service standards
  • Performs any and all other tasks assigned by management
  • Upholds the highest standard of internal and external customer service at all times
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

  • Proficient in the English Language (verbal & written), second language is an asset
  • Previous experience and knowledge of Property Manager is an asset
  • Required knowledge of Windows' Office Suite
  • Must be able to handle multiple tasks in a dynamic, fast-paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Able to stand for long periods, at least 8 hours per shift
  • Must be able to lift up to 50 pounds

We have other current jobs related to this field that you can find below

  • Front Office Agent

    2 weeks ago

    Doha, Qatar People Dynamics Full time

    Position : Front Office Agent Reports to : Front Office Assistant Manager / Hotel Operations Manager **Position Summary**: Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and...

  • Front Office Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full time

    Position : Front Office AgentReports to : Front Office Assistant Manager / Hotel Operations ManagerPosition Summary:Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely...

  • Front Office Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Dusit International Full time

    Job Description For Front Office Agent(HOZ6170) in Qatar,Qatar. Job Summary and Responsibilities To be responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests requests and inquiries. Provide information and service based on the...

  • Front Office Agent

    1 month ago

    Doha, Qatar Dusit International Full time

    Job Description For Front Office Agent(HOZ6170) in Qatar,Qatar. Job Summary and Responsibilities To be responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests requests and inquiries. Provide information and service based on the...

  • Front Office Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Fairmont Hotels & Resorts Full time

    First impressions are everythingAs a Front Office Agent, you will take care of the guests from themoment they arrive through to their departure by ensuring they havea memorable experience with us.Reporting ToThe Director Of Front Office And Assistant Front Office Manager(s),Responsibilities And Essential Job Functions Include But Are NotLimited To The...

  • Front Office Agent

    1 week ago

    Doha, Qatar FAIRMONT FAIRMONT HOTEL & RESIDENCES DOHA Full time

    Company Description BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Front Office Vacancies

    2 weeks ago

    Doha, Qatar Recruit for Africa Full time

    **Front Office Vacancies | Qatar | 5 STAR Hotel**: We have **FRONT OFFICE VACANCIES** available with immediate start at a 5 Star Luxury Hotel brand in Doha, Qatar. **Positions available**: - Guest Relations Agent - QAR 3000 - Front Desk Agents - QAR 1800 - 2300 **Experience and skills**: - Experience from luxury hotels or upmarket restaurants -...

  • Front Office Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar FAIRMONT Full time

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining an Accor brand, every...

  • Arabic Hotel Front Office Agent

    2 weeks ago

    Doha, Qatar People Dynamics Full time

    **Position Summary**: Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel/Suite charges are processed diligently to...

  • Arabic Hotel Front Office Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full time

    Position Summary:Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.You will also ensure hotel/Suite charges are processed diligently to guest's...

  • Front Office Agent Arabic Speaker

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    What are we looking for?Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industryPositive attitude and good communication...

  • Front Office Agent Arabic Speaker

    2 months ago

    Doha, Qatar Hilton Full time

    What are we looking for?Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industryPositive attitude and good communication...

  • Front Office Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar One Nine Six Nine Full time

    Greeting and thanking guests in a sincere, friendly manner.Checking guests in on arrival and out on departure.Posting charges to appropriate guest accounts.Anticipating and addressing guests' needs, and resolving their problems and complaints.Assisting guests with disabilities.Operating switchboard and assisting with inquiries.Assisting the reservations...

  • Front Desk Agent

    4 weeks ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...

  • Front Desk Agent

    2 months ago

    Doha, Qatar Millennium Plaza Doha Full time

    As a Front Desk Agent at Millennium Plaza Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...

  • Front Desk Agent

    4 weeks ago

    Doha, Qatar The Road Real Estate Full time

    Front Desk Agent / Receptionist (having an experience in Oprah system). Job Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk...

  • Front Office Desk

    4 weeks ago

    Doha, Qatar B Holding Full time

    Hiring for Front Desk Agent for the company, - female, presentable, with good communication & problem solving skills. - knowledge of travel arrangements : hotel/tickets bookings. - 5 working days, 2 days off - previous experience as a receptionist or travel agent is required **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably...

  • Front Desk Agent

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    We have an incredibly exciting opportunity to join our dynamic team at the Oryx Airport Hotel as a Front Desk Agent.The Oryx Airport Hotel is located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. Our hotel was nominated for the best Airport Hotel at the Skytrax 2020 World...

  • Front Office Duty Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Apt Resources Full time

    Responsibilities: Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests...

  • Front Desk Agent

    2 months ago

    Doha, Qatar Hilton Full time

    Front Desk Agent A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...