Call Center/ CRM Admin

Manage and prioritize multiple concerns simultaneously. - Handling incoming calls and provide appropriate and correct information to incoming customer queries to register them in CRM. - Follow up with Sales Agents regarding leads registered in CRM. - Handling outgoing calls to leads that are closed either won or lost in order to attain Customer feedback. - A...

**Company** QatarEnergy is an integrated national oil corporation that stands at the forefront of efforts for the long term sustainable development, utilization and monetization of oil and gas resources in the State of Qatar. In its efforts to become one of the best national energy companies in the world, QatarEnergy's activities and those of its...

**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...

We are looking for an enthusiastic Call Center Agent to handle customer inquiries and provide support over the phone. The Call Center Agent will answer questions, resolve issues, and ensure customer satisfaction. **Responsibilities**: - Handle inbound and outbound calls professionally. - Respond to customer inquiries and provide accurate information. -...

**Key Responsibilities**: - Answer incoming calls and respond to customer queries in a timely and professional manner. - Make outbound calls to follow up on customer issues or to inform them of new products and services. - Record details of customer interactions, transactions, and complaints. - Provide accurate information to customers regarding products,...

**Job Overview**: **Responsibilities**: - Answer incoming calls and respond to customer inquiries promptly and professionally. - Provide information about products, services, and company policies to customers. - Assist customers with placing orders, processing payments, and resolving issues. - Follow call scripts and guidelines to ensure consistency and...

**Key Responsibilities**: - Answer incoming calls and respond to customer queries. - Provide product and service information to customers. - Resolve customer complaints and follow up on cases. - Record customer interactions and update account information. - Meet performance targets for call handling, quality, and customer satisfaction. - Collaborate with...

**Call Center Representative Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with...

**Job Overview**: **Responsibilities**: - Answer inbound calls promptly and professionally, providing assistance and resolving customer inquiries. - Make outbound calls to follow up on customer inquiries, verify information, or conduct surveys. - Provide accurate and up-to-date information about products, services, and company policies. - Listen actively to...

**Tech Support/Call Support Specialist** **Responsibilities**: - Diagnose and troubleshoot technical issues effectively, guiding customers toward resolutions. - Maintain an in-depth understanding of product features, updates, and specifications to provide accurate information and assistance. - Document all customer interactions, issues, and resolutions...

Minimum 1-2 years of experience in a **call center** or **customer service role.**: - **Mandatory**:Experience in the healthcare domain, specifically in insurance, claims management, or revenue cycle processes.**: - Proficiency in English is mandatory; - Familiarity with CRM systems and basic office software (e.g., MS Office). **Job Types**: Full-time,...

**Job description** **Title**: Call Center Agent **Location**: Qatar **Company**:ABH Real Estate **Company Description**:A leading Real Estate agency based in Dubai & Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 & 2023 and most lead generated winner on Property Finder for 2021. We are seeking experienced and...

Call Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...

**Responsibilities**: - Answering or making calls to customers to receive their orders, learn about and address their needs, complaints, or other issues with our products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with...

As a Call Center Representative, you will be at the forefront of delivering exceptional customer service by handling calls related to our banking products and services. This pivotal role requires a dedicated individual with outstanding communication skills, a comprehensive understanding of our financial offerings, and a commitment to providing personalized...

3. Windows 10 knowledge. 4. Basic networking skills. 5. Alveria archiving module. 6. Alveria AQM (Automated Quality Management). 7. Netbackup experience. 8. Landesk/server patching. 9. Basic knowledge of Sentinal, Qualys, and LogRhythm security agents. 10. CRM (Customer Relationship Management) knowledge. **Job Types**: Full-time, Contract Contract...

Male Call Center/Customer Service Provider for a VIP Medical Center in Doha Must have experience in a call center Must have excellent customer service skills Must be proactive with sales and customer service MUST speak Arabic and English Preferred Arabic Nationality What's app ONLY 30771895 NO CALLS **Job Types**: Full-time, Permanent,...

Office Location: Barwa Complex Qualifications and Responsibilities: - Good computer knowledge (MS Skills, MS Teams) is required. - Must work with the CRM team under the supervision of our CRM leader. - Primary responsibility involves calling customers to verify their information and update the customer database. - Excellent communication skills are...

We are hiring for Call Center Agent - Health Care experience is must Duration:1 year and extendable **Salary**:Based on Merit Education: High school diploma or equivalent; a bachelor’s degree is an advantage. Experience: Minimum 1-2 years of experience in a call center or customer service role - Mandatory: Experience in the healthcare domain,...

**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...