Area Manager

2 weeks ago

Doha, Qatar Kitopi Full time

Kitopi is a tech-powered food company. We partner with and invest in restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite.

Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We are enablers, partnering with brands to deliver food about you. We do this by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to ensure a safe and quick delivery. This is made possible thanks to our in-built, pioneering cloud kitchen technology 'SKOS' - a first-of-its-kind innovation in the world and our 3500+ Kitopians, who bring their best every day.

In addition to on-demand meals cooked in our cloud kitchens, we also offer subscription-based meal plans and a first-of-its-kind virtual food court concept Mix ‘N’ Match. Kitopi currently operates more than 100 kitchens across the UAE, KSA, Kuwait, Bahrain and Qatar with its tech-hub in Poland and its customer experience center in the UAE.

Area Manager will support the operational strategy for our kitchens, drive operations with a team built up of specialists and elite players, and execute plans across the entire group operation, This will include further brand expansion and new kitchen establishment throughout Qatar

**What You'll Do**:

- Be responsible for quality operations and continuous optimization of kitchen and store performance
- Act as role model to your team and be “obsessed” with everything that relates to food quality, exceptional customer service and team success
- Be accountable for the people in your area - involved in recruitment, training, coaching and motivation of all team members
- Take accountability for success and satisfaction of brands operated in your stores
- Provide on-going support to OPS teams and escalate, when necessary, to resolve disruptions in areas such as facilities, supply, central production, local authorities, community relations etc.
- Own business planning, sales and profit (P&L) of his/her respective area
- Collaborate with all Kitopi functions to facilitate effective flow of information between kitchens and the support team

**What Are We Looking For?**:

- Have strong restaurant or F&B experience (min. 2 years) in a large organization as multi-unit manager and understand the complexity of multi-branded restaurant business
- Be able to operate in a changing and versatile environment, understanding operations, sales, data analytics and project management
- Thrive in a fast-paced environment, be detail orientated with a high level of integrity and ability to work under pressure
- Be a great communicator, able to engage with multiple stakeholders coming from different backgrounds
- Understand the importance of “on-the-job” involvement and lead from the front as expert and partner to our team members and managers
- Have analytical mind - we use data to make decisions - and you need to use it effectively
- Be driven by operational excellence and constantly seeking ways to improve people and systems
- Be a great team player, able to work under pressure in a high-performance environment
- Have positive energy and can-do attitude
- Please note priority will be given to residents in Qatar

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy

**So, what does it really mean to work at Kitopi?**
- We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

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