Manager Loyalty Marketing
6 months ago
**Qatar Airways - Manager Loyalty Marketing**:
Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty as a Manager Loyalty Marketing. As a Manager Loyalty Marketing, you will be responsible for setting up and driving the strategic direction for Privilege Club marketing and communications, in particular - delivering strategies that will cover all member acquisition, member engagement and retention activities. You will ensure that these meet the overall loyalty objectives, and commercial objectives of Qatar Airways. You will also ensure that all appropriate acquisition and retention activities, including events and sponsorships, are delivered to develop and enhance long-term member engagement, as well as lead the Department’s push towards personalization by getting the right offers in the right messages to the right customers at the right time through the right channel.
- Identification of potential drivers of customer stickiness and member acquisition, and testing them with customers, thus rolling out the best result
- Defining and setting Network-wide Privilege Club revenue KPIs
- Developing profitable campaigns to drive member revenue and engagement
- Optimization of member acquisition, engagement and retention through the development of segment-specific and/or personalized marketing plans
- Developing and maintaining a highly functional digital marketing infrastructure, as well as a non-digital marketing plan
- Delivery of compelling promotional communications that drive measurable incremental revenue to Qatar Airways and Privilege Club
**Operational Duties**:
- Management of marketing and segmentation for Privilege Club and drive the future direction of communication for the program
- Technology Innovation: Defining and prioritizing technology requirements for Loyalty Marketing
- Research, monitoring and reporting on best practices and localization of products based on market needs
**Qualifications**:
**About You**
- College / University Bachelor’s Degree or equivalent qualification
- Experience coordinating complex product development cycles and technology/innovation schedules
- Good understanding of key trends in loyalty marketing and communications
**Team Management Skills**:
- Managerial skills - Ability to delegate work, set clear direction and manage workflow
- Strong mentoring and coaching skills
- Experience dealing with loyalty programs
**Application Guidelines**:
This job has been sourced from an external job board.
-
Loyalty Marketing Officer
7 months ago
Doha, Qatar Qatar Airways Full timeAs a **Loyalty Marketing Officer**, you will be responsible for the implementation of the loyalty marketing strategies (including Brand, Acquisition, Accrual, Redemption and Customer Engagement) through development and delivery of loyalty marketing campaigns, assets and initiatives in order to achieve pre-determined outcomes, both performance and customer...
-
Loyalty Marketing Coordinator
6 months ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Loyalty Engagement team as a **Loyalty Marketing Coordinator**. As a Loyalty Marketing Coordinator, you will support the loyalty marketing team in defining, developing and delivering key campaigns and initiatives in order to achieve predetermined and shared...
-
Loyalty Marketing Specialist
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Loyalty Engagement team as a **Loyalty Marketing Specialist**. As a Loyalty Marketing Specialist, you will support in the implementation of the loyalty marketing strategy (including Brand, Acquisition, Accrual, Redemption and Customer Engagement) through business and...
-
Loyalty Marketing Specialist
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Loyalty Engagement team as a **Loyalty Marketing Specialist**. As a Loyalty Marketing Specialist, you will support in the implementation of the loyalty marketing strategy (including Brand, Acquisition, Accrual, Redemption and Customer Engagement) through business...
-
Loyalty Marketing Officer
5 months ago
Doha, Qatar People Dynamics Full timeWork closely with creative teams to develop asset suites that extend to support localized delivery and overall personalization of campaigns at all available touchpoints, in order to deliver a sticky and positive customer interaction. - Provide recommendation to identify the right audience for campaigns, considering customer segmentation, micro-segmentation...
-
Manager Loyalty Marketing
5 months ago
Doha, Qatar Talent Pal Full timeQatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty as a Manager Loyalty Marketing. As a Manager Loyalty Marketing, you will be responsible for setting up and driving the strategic direction for Privilege Club marketing and communications, in particular - delivering strategies that will cover all member...
-
Loyalty Marketing Strategist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeMain Responsibilities:Act as the central point of contact for the management, execution, and optimization of communication vehicles for the privilege club, utilizing key channel metrics to inform change and measure success.Collaborate with creative teams to develop asset suites that support localized delivery and personalization of campaigns at...
-
Loyalty Specialist
2 months ago
Doha, Qatar Swan Global WLL Full time_JOB DISCRIPTION_ **1. Strategic Planning** - Recommend and implement an annual Loyalty marketing plan to drive enrollment in the program and increase customer engagement in the program - Design and deliver targeted loyalty campaigns in coordination with programming and operations to drive admissions growth. - Conduct data analysis as required to understand...
-
Executive - Loyalty Program
2 months ago
Doha, Qatar Cybergenix Technologies QFZ LLC Full timeWe are looking for an experienced Loyalty Program Executive with a strong digital background to lead the strategic development and execution of a comprehensive loyalty program. **Key Responsibilities**: Concept Development: Design a customer loyalty program from scratch, focused on driving repeat business, improving customer satisfaction, and increasing...
-
Loyalty Data Science Manager
3 months ago
Doha, Qatar Qatar Airways Full timeAs a Loyalty Data Science Manager, you will be responsible to define overall strategy and direction for implementing advanced data science techniques in order to provide a competitive edge and drive innovation across Privilege Club (PC). Other key responsibilities are: - Data Analysis and Interpretation: Analyse customer data to identify patterns, trends,...
-
Loyalty Marketing Specialist
5 months ago
Doha, Qatar People Dynamics Full timeProactively plan and implement key activities to support core KPI metrics (including acquisition, accruals, breakage, redemption, engagement, mobile app downloads, and UOR) leveraging the expertise of digital marketing and CRM teams. - Identify and share opportunities for consideration for the use of group-wide assets, with an aim to support overall delivery...
-
Senior Manager Loyalty
5 months ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...
-
Loyalty Commerce Specialist
1 month ago
Doha, Qatar Qatar Airways Full time**Description - External** As a Loyalty Commerce Specialist, you will be responsible to review business opportunities discovered by loyalty team and do feasibility work on both macro and micro level. Other key responsibilities are: - Improve loyalty macroeconomics such as program P&L, liability and breakage - Track and take necessary actions to reduce...
-
Loyalty Partnership Officer
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our **Customer Engagement & Loyalty** department as a **Loyalty Partnership Officer.** As a Loyalty Partnership Officer, you will support Privilege Club program objectives by **onboarding partner airlines** that add value to the brand whilst managing and developing...
-
Loyalty Partnership Specialist
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty department as a **Loyalty Non-Airline Partnership Specialist**. As a Loyalty Non-Airline Partnership Specialist, you will serve as primary lead for Non-Airline loyalty Partnerships (Financial, Travel, Retail and Lifestyle etc.) to grow...
-
Loyalty Value Proposition Specialist
5 months ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty team as a **Loyalty Value Proposition Specialist**. As a Loyalty Value Proposition Specialist, you will be responsible for driving the success of loyalty products and benefits for Qatar Airways Privilege Club as well as continuously...
-
Marketing Manager
2 months ago
Doha, Qatar LANDINGPAGE Marketing Full time**Tasks for the position**: - Development of a comprehensive marketing strategy - Promotion in the Middle East - Teamwork - Ensuring brand awareness of Clients - Working with clients, consulting them - Experience in digital marketing - 5+ years of experience in a similar position; - 3+ years of experience in digital marketing in international markets; -...
-
Loyalty Partnership Specialist
5 months ago
Doha, Qatar Qatar Airways Full timeQatar Airways is excited to announce a new opportunity to join our Customer Engagement & Loyalty department as a Loyalty Non-Airline Partnerships Specialist. As a Loyalty Non-Airline Partnerships Specialist, you will serve as primary lead for Non-Airline loyalty Partnerships (Financial, Travel, Retail and Lifestyle etc.) and will be responsible for growing...
-
Senior Manager Loyalty
5 months ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...
-
Senior Manager Loyalty
5 months ago
Doha, Qatar Talent Pal Full timeAbout the role As a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...