Ict Technician
3 months ago
**Company**
QatarEnergy is an integrated national oil corporation that stands at the forefront of efforts for the long term sustainable
development, utilization and monetization of oil and gas resources in the State of Qatar. In its efforts to become one of the
best national energy companies in the world, QatarEnergy's activities and those of its subsidiaries and joint ventures,
encompass the entire spectrum of the oil and gas value chain locally, regionally, and internationally. They include the
exploration, refining and production, marketing, and sale of oil and gas, liquefied natural gas (LNG), natural gas
liquids(NGL), gas to liquids (GTL) products, refined products, petrochemicals, fertilizers, steel and aluminum. As an
integrated corporation, QatarEnergy's activities also include marketing and sale of oil and gas and other various products.
QatarEnergy's operations and activities are conducted at various onshore locations, including Doha, Dukhan and the
Mesaieed and Ras Laffan Industrial Cities; and at various offshore areas, such as offshore oilfields production stations,
drilling platforms, Halul oil export island, and the North Field, which is the largest single non-associated gas reservoir in the
world covering an area of 6,000 square kilometers. The utilization of this field’s massive reserves has become a primary
national goal to continue the development and prosperity of the country. QatarEnergy pays the utmost attention to the
health and safety of its employees, contractors, visitors and the local communities where it operates. From drilling to
construction, operations to decommissioning, QatarEnergy's health, safety and environment policy forms an integral part of
the corporation’s daily business and long term planning. QatarEnergy is committed to contribute to a better future by
meeting today’s economic needs, while safeguarding our environment and resources for generations to come. Thriving on
innovation and excellence, QatarEnergy is bound to the highest levels of sustainable human, socio-economic, and
environmental development in Qatar and beyond.
**Department**
IT SERVICE DESK & SITE SUPPORT
BASED RAS LAFFAN, QATAR.
**Primary purpose of job**
This position requires post-holder to be part of a team, and perform all tasks assigned to deliver top class service to our
customers.
Providing 1st and 2nd line IT technical support to resolve user and operational problems according to the agreed Service
Level Agreements to enhance user satisfaction level.
Supporting and maintain PCs and peripherals.
**Experience & Skills**
Carry out diagnostic troubleshooting by selecting and using appropriate technical references.
asset.
Maintaining a high level of customer service for all support queries Act as first line security response resource and execute
emergency procedures.
**Education**
Technical diploma in Computer Science, Computer Engineering/Electronics or equivalent).
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