Application Support Engineer

4 weeks ago


Doha, Qatar Samsotech International Full time

**Duties and Responsibilities**
- Identifying and resolving technical issues
- Providing technical support to clients
- Installing and conducting user training sessions on all product
- Willingness to travel across the globe including working on shift basis
- Developing reports for teams across the business
- Contact clients monthly to check system performance, product upgrades and AMC updates (if any)

**Requirements and Qualifications**
- Bachelor’s degree in Engineering or Technology / Master’s in Computer Application
- Minimum of 2 years of experience in Basic Application Support
- Good knowledge of Windows Server, SQL Server, networking and related support
- Preferably with IT-related experience in hotels and leading PMS vendor
- Critical thinking and problem-solving skills
- Strong teamwork skills and attention to detail
- Ability to perform effectively under pressure and meet predefined deadlines
- Exceptional verbal and written communication skills
- Professional Certifications in IT Support background will be an advantage

**About Samsotech**

**At Samsotech, you can expect**:

- An environment where ideas are heard and innovation is encouraged
- Personal/professional growth and development opportunities
- Extensive benefits package with a paid holidays
- Executive level commitment to education, growth, and development

Pay: QAR5,000.00 - QAR6,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Support: 2 years (required)

Willingness to travel:

- 50% (preferred)



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